Jobs via Dice
Business Analyst - ServiceNow HAM - 100% remote
Jobs via Dice, Eagan, Minnesota, United States
Business Analyst – ServiceNow HAM – 100% remote
Job Title: Business Analyst – ServiceNow HAM (Mid to Senior Level). Compensation: $55.00–$60.00 per hour W2. Role: 3‑month contract, fully remote. Key Responsibilities
HAM Strategy & Architecture:
Lead design and architecture of ServiceNow HAM solutions aligned with business goals. Define and document HAM data models, lifecycle processes, and integration points. Collaborate with technical architects to ensure scalable and maintainable implementations. Use Case Development & Implementation:
Gather and analyze business requirements, develop HAM use cases, translate needs into functional specifications, configure and customize HAM modules to support asset lifecycle management, procurement, inventory, and disposal. Stakeholder Engagement:
Work closely with IT, procurement, finance, operations teams to understand asset management needs. Facilitate workshops and meetings to drive consensus and solution adoption. Provide training and support to end‑users and stakeholders. Process Optimization & Governance:
Identify opportunities to improve asset tracking, compliance, and cost control. Establish governance frameworks and best practices for HAM. Monitor and report on HAM KPIs and metrics. Documentation & Reporting:
Create detailed documentation including business requirements, process flows, and user guides. Develop reports and dashboards to provide visibility into asset data and performance. Required Qualifications
5+ years of ServiceNow experience with a strong focus on Hardware Asset Management (HAM). Proven experience in designing, building, and rolling out HAM use cases. Deep understanding of HAM architecture, including data models, lifecycle workflows, and integrations. Strong analytical, problem‑solving, communication, and stakeholder management skills. Experience with ITIL processes and asset lifecycle management. Preferred Qualifications
ServiceNow Certified Implementation Specialist (HAM or equivalent). Experience with ServiceNow modules such as SAM, CMDB, or ITSM. Familiarity with scripting and automation within ServiceNow. Background in enterprise IT environments or consulting. Worked in an agile environment. Experience with Jira ticketing platform. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Job Title: Business Analyst – ServiceNow HAM (Mid to Senior Level). Compensation: $55.00–$60.00 per hour W2. Role: 3‑month contract, fully remote. Key Responsibilities
HAM Strategy & Architecture:
Lead design and architecture of ServiceNow HAM solutions aligned with business goals. Define and document HAM data models, lifecycle processes, and integration points. Collaborate with technical architects to ensure scalable and maintainable implementations. Use Case Development & Implementation:
Gather and analyze business requirements, develop HAM use cases, translate needs into functional specifications, configure and customize HAM modules to support asset lifecycle management, procurement, inventory, and disposal. Stakeholder Engagement:
Work closely with IT, procurement, finance, operations teams to understand asset management needs. Facilitate workshops and meetings to drive consensus and solution adoption. Provide training and support to end‑users and stakeholders. Process Optimization & Governance:
Identify opportunities to improve asset tracking, compliance, and cost control. Establish governance frameworks and best practices for HAM. Monitor and report on HAM KPIs and metrics. Documentation & Reporting:
Create detailed documentation including business requirements, process flows, and user guides. Develop reports and dashboards to provide visibility into asset data and performance. Required Qualifications
5+ years of ServiceNow experience with a strong focus on Hardware Asset Management (HAM). Proven experience in designing, building, and rolling out HAM use cases. Deep understanding of HAM architecture, including data models, lifecycle workflows, and integrations. Strong analytical, problem‑solving, communication, and stakeholder management skills. Experience with ITIL processes and asset lifecycle management. Preferred Qualifications
ServiceNow Certified Implementation Specialist (HAM or equivalent). Experience with ServiceNow modules such as SAM, CMDB, or ITSM. Familiarity with scripting and automation within ServiceNow. Background in enterprise IT environments or consulting. Worked in an agile environment. Experience with Jira ticketing platform. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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