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Genesis10

Business Analyst - ServiceNow HAM - 100% remote

Genesis10, Eagan, Minnesota, United States

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Why consider this job opportunity

Compensation up to $60.00 per hour

Opportunity for career advancement and growth within the organization

Fully remote position offering flexibility

Access to a variety of benefits including medical, dental, vision, and 401K

Work with a highly experienced recruiting team dedicated to your success

Be part of a recognized top staffing firm with a commitment to work-life balance

What to Expect (Job Responsibilities)

Lead the design and architecture of ServiceNow Hardware Asset Management (HAM) solutions

Gather and analyze business requirements to develop HAM use cases

Collaborate with IT, procurement, finance, and operations teams to identify asset management needs

Establish governance frameworks and best practices for HAM

Create detailed documentation including business requirements and user guides

What is Required (Qualifications)

5+ years of experience with ServiceNow, specifically in Hardware Asset Management (HAM)

Proven experience in designing, building, and rolling out HAM use cases

Strong analytical and problem-solving skills

Excellent communication and stakeholder management abilities

Experience with ITIL processes and asset lifecycle management

How to Stand Out (Preferred Qualifications)

ServiceNow Certified Implementation Specialist (HAM or equivalent)

Familiarity with scripting and automation within ServiceNow

Background in enterprise IT environments or consulting

Previously worked in an agile environment

Experience with Jira ticketing platform

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