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Acrisure

Sr. Claims Consultant

Acrisure, New Berlin, Wisconsin, United States, 53151

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About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. Job Summary

Acrisure is seeking a Senior Claims Consultant to join our growing team. Strategic partner and risk advisor for all clients and service teams through a high level of service and analysis of claims data that helps shape client policies and procedures to improve overall risk management. Proactively works toward achieving organization and team goals. Responsibilities

Functions as subject matter expert for claims management, risk clarity, and advisory services Facilitates risk management policy changes for pre & post loss processes including but not limited to:

Pre hire enhanced physical setup Workers’ compensation and modified work policy review & creation FMLA & WC compliance assistance

Conducts face to face client claim reviews and quarterly strategy meetings Designs and implements claims specific training as needed Responsible for the overall oversight of claims processing, management and prevention for clients Acts as liaison between insurance company and insured in responding to inquiries Acts as a mediator when disagreements arise, providing follow‑up with both company and insured Proactively advises Account Managers (AM) and Account Executives (AE) and Client Advisors regarding claims with special attention to the status of open files Serves as the expert to service teams and clients on claims related topics through training initiatives and publications Responds to customer telephone calls and office visits in a timely and professional manner Maintains strict confidentiality and upholds applicable laws at all times Develops and maintains a positive working relationship with team members and clients Corresponds with clients, prospects, and others in a professional manner Works to utilize the resources available such as Marketing Material, Employee Relations, Safety, Risk Management, and Process Improvement Requirements

Willingness to participate in self‑development or technical classes Strong organizational and workflow management skills Must be comfortable in an electronic environment with strong computer skills Strong working knowledge of Microsoft Office Products Excellent verbal and written communication skills Excellent people skills and ability to work well in a team environment Education and Experience

Bachelor’s degree in business or related field of study or equivalent relevant experience Minimum 7 years’ claims processing/analysis/advisement experience preferred Active Property & Casualty license Benefits

Competitive compensation Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee‑paid) Company‑paid Short‑Term and Long‑Term Disability Insurance Company‑paid Group Life insurance Company‑paid Employee Assistance Program (EAP) and Calm App subscription Employee‑paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning opportunities …and so much more! Pay Details: The base compensation range for this position is $90,000 - $100,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We recruit, hire, employ, train, promote, and compensate individuals based on job‑related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination. Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

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