Transdev North America
Dispatch Supervisor
Transdev in San Jose, CA is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service‑oriented professionals who are dedicated to safety.
Compensation Competitive compensation package of $26.92-31.25/hour
Benefits
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits include a 401(k) retirement plan, medical, dental, and vision insurance, life insurance, short‑term disability, and voluntary long‑term disability.
Benefits may vary depending on the location policy. The above represents the standard Corporate Policy.
Key Responsibilities
Oversee road service and trip performance measures, i.e., route start time, on‑time performance, and incidents
Respond to customer questions and concerns about no shows, cancellations, and missed trips.
Manage vehicle operator emergencies & escalated calls.
Supervise staff on weekends and evenings.
Manage department reports and other communication tools.
Train new employees.
Other duties as required.
Qualifications
High school diploma or GED equivalent
A minimum of 2‑3 years of transit supervisory experience is preferred.
Excellent communication & interpersonal skills.
Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements
Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.
About Transdev Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world.
Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
EEO Statement Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California Applicants California applicants: Click Here for CA Employee Privacy Policy.
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Compensation Competitive compensation package of $26.92-31.25/hour
Benefits
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits include a 401(k) retirement plan, medical, dental, and vision insurance, life insurance, short‑term disability, and voluntary long‑term disability.
Benefits may vary depending on the location policy. The above represents the standard Corporate Policy.
Key Responsibilities
Oversee road service and trip performance measures, i.e., route start time, on‑time performance, and incidents
Respond to customer questions and concerns about no shows, cancellations, and missed trips.
Manage vehicle operator emergencies & escalated calls.
Supervise staff on weekends and evenings.
Manage department reports and other communication tools.
Train new employees.
Other duties as required.
Qualifications
High school diploma or GED equivalent
A minimum of 2‑3 years of transit supervisory experience is preferred.
Excellent communication & interpersonal skills.
Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements
Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.
About Transdev Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world.
Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
EEO Statement Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California Applicants California applicants: Click Here for CA Employee Privacy Policy.
#J-18808-Ljbffr