Cascadia Behavioral Healthcare, Inc.
Program Coordinator (Psychiatric Security Review Board - 1818)
Cascadia Behavioral Healthcare, Inc., Portland, Oregon, United States, 97204
Program Supervisor I (Psychiatric Security Review Board - 1818)**Job Overview****Location/Schedule:** The position is located at 1818, a day treatment facility located in SE Portland, OR. This schedule for this position is Monday through Friday 8:30 a.m. to 5:00 p.m.**Position:** Program Coordinator**Program:** Psychiatric Security Review Board (PSRB)**Cascadia’s Mission and Vision:****Mission**: Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.**Vision**: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.**Program Description:** Cascadia offers diverse trauma-informed treatment services in the community, residential settings, and intensive outpatient settings to individuals mandated to treatment by the State of Oregon's Psychiatric Security Review Board (PSRB). Additionally, as a forensic program, we provide monitoring and supervision of the stipulation of conditions of release issued by the PSRB prior to the client returning to the community. Our goal is to promote the health, wellness, and safety of the individual within the community. There are nine PSRB homes in Multnomah County. The single-staffed locations are 23rd Avenue, 75th Avenue, Buena Vista, Overton, Rosewood and Quints. The double-staffed locations are El Dorado, Orchid House, and Pisgah.**Position Description**: The Program Coordinator works as a member of an interdisciplinary team to implement and monitor services within the Hope Center Day Treatment Center at the 1818 building, while supporting a Trauma-Informed Care environment. With the high prevalence of trauma among individuals receiving mental health services, the Program Coordinator must understand the effects of trauma on health, coping, and other aspects of the lives of those we serve.This position is primarily responsible for coordinating program operations, service delivery, ensuring compliance with policies, regulations, and program requirements. The Program Coordinator helps clients in achieving individual goals, maintaining stability, and transitioning to a less restrictive setting where applicable.This position must understand, appreciate, and respect the diversity and cultural differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches, and helps create a work environment of inclusion, safety, and acceptance.**Essential Responsibilities***This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.
Management reserves the right to modify, add or remove duties as necessary.***General:*** Act as a liaison between residents/clients, treatment teams, program staff, and community providers to ensure effective service coordination.* Plans, facilitates, and oversees group therapy sessions for the Hope Center day treatment facility.* Facilitate skills training and therapeutic interventions as required by individualized treatment plans.* Maintain accurate and up-to-date documentation in the Electronic Health Record (EHR) and ensure compliance with local, state, and federal regulations.* Coordinate the random urinalysis schedule for clients in the program, including scheduling, collecting UAs as needed, and interacting with laboratory for questions around UA results.* Provide administrative support, including scheduling appointments, tracking prior authorizations, and submitting required reports.* Develop and maintain positive working relationships with community partners, funders, and referral providers.* Assist in crisis intervention and de-escalation while following emergency protocols and procedures.* Participate in program development and quality improvement initiatives to enhance services.* Assist with program supplies inventory, vendor coordination, and office administration.* Ensure safety compliance, including adherence to HIPAA, mandatory abuse reporting laws, and fire regulations.* Attend staff meetings, training, and supervision sessions to stay informed and contribute to program improvements.* Perform other duties as assigned.**Regulatory & Compliance:*** Comply with laws, regulations, policies, and procedures under which the program and company operates.* Assist in crisis situations as appropriate; follow protocols and procedures in coordination with the treatment team.* Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.* Maintain accurate and up-to-date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements.* Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures.* Complete assigned employee training in compliance with program and company requirements.* Provide guidance, support, and training to other staff in alignment with company mission and values.* Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings.**Qualifications****Education:*** Required: Bachelor’s degree in a behavioral science field OR three years of full-time professional experience working with adults with severe and persistent mental illness.* Must meet Oregon Administrative Rules (OARs) requirements to be credentialed as a Qualified Mental Health Associate (QMHA).* Certification must remain current and compliant with MHACBO standards.**Experience:*** Preferred: Experience working with individuals with mental health conditions, substance use disorders, or histories of homelessness.* Preferred: Experience with case management, program coordination, or administrative tasks in a social service setting.**Specialized Knowledge, Skills, & Abilities:*** Knowledge of Motivational Interviewing, Trauma-Informed Care, and Strength-Based Practices.* Ability to work independently and collaboratively within a team.* Strong interpersonal, organizational, and communication skills.* Proficiency in Microsoft Office Suite and electronic health record systems.* Understanding of community resources, benefits coordination, and housing supports.* Must remain awake and alert on all shifts.**Other:*** Possess a valid driver’s license, minimum of one year driving history, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.* All client-facing positions must have the ability to perform Basic Life Support (BLS) and properly use AED equipment. BLS certification training will be provided within the first 60 days of hire. Certification must remain current.**Working Conditions**Work is performed in one or more of the following: clinical office, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.**Mental Demands**: The work assigned is diverse and involves addressing new and unusual circumstances. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment.**Physical Demands:** Work may include the use of company provided transportation in order to transport clients. The Program Coordinator must have the ability to assist residents in participating in a variety #J-18808-Ljbffr
Management reserves the right to modify, add or remove duties as necessary.***General:*** Act as a liaison between residents/clients, treatment teams, program staff, and community providers to ensure effective service coordination.* Plans, facilitates, and oversees group therapy sessions for the Hope Center day treatment facility.* Facilitate skills training and therapeutic interventions as required by individualized treatment plans.* Maintain accurate and up-to-date documentation in the Electronic Health Record (EHR) and ensure compliance with local, state, and federal regulations.* Coordinate the random urinalysis schedule for clients in the program, including scheduling, collecting UAs as needed, and interacting with laboratory for questions around UA results.* Provide administrative support, including scheduling appointments, tracking prior authorizations, and submitting required reports.* Develop and maintain positive working relationships with community partners, funders, and referral providers.* Assist in crisis intervention and de-escalation while following emergency protocols and procedures.* Participate in program development and quality improvement initiatives to enhance services.* Assist with program supplies inventory, vendor coordination, and office administration.* Ensure safety compliance, including adherence to HIPAA, mandatory abuse reporting laws, and fire regulations.* Attend staff meetings, training, and supervision sessions to stay informed and contribute to program improvements.* Perform other duties as assigned.**Regulatory & Compliance:*** Comply with laws, regulations, policies, and procedures under which the program and company operates.* Assist in crisis situations as appropriate; follow protocols and procedures in coordination with the treatment team.* Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.* Maintain accurate and up-to-date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements.* Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures.* Complete assigned employee training in compliance with program and company requirements.* Provide guidance, support, and training to other staff in alignment with company mission and values.* Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings.**Qualifications****Education:*** Required: Bachelor’s degree in a behavioral science field OR three years of full-time professional experience working with adults with severe and persistent mental illness.* Must meet Oregon Administrative Rules (OARs) requirements to be credentialed as a Qualified Mental Health Associate (QMHA).* Certification must remain current and compliant with MHACBO standards.**Experience:*** Preferred: Experience working with individuals with mental health conditions, substance use disorders, or histories of homelessness.* Preferred: Experience with case management, program coordination, or administrative tasks in a social service setting.**Specialized Knowledge, Skills, & Abilities:*** Knowledge of Motivational Interviewing, Trauma-Informed Care, and Strength-Based Practices.* Ability to work independently and collaboratively within a team.* Strong interpersonal, organizational, and communication skills.* Proficiency in Microsoft Office Suite and electronic health record systems.* Understanding of community resources, benefits coordination, and housing supports.* Must remain awake and alert on all shifts.**Other:*** Possess a valid driver’s license, minimum of one year driving history, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.* All client-facing positions must have the ability to perform Basic Life Support (BLS) and properly use AED equipment. BLS certification training will be provided within the first 60 days of hire. Certification must remain current.**Working Conditions**Work is performed in one or more of the following: clinical office, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.**Mental Demands**: The work assigned is diverse and involves addressing new and unusual circumstances. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment.**Physical Demands:** Work may include the use of company provided transportation in order to transport clients. The Program Coordinator must have the ability to assist residents in participating in a variety #J-18808-Ljbffr