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Sompo

AVP, Claim Controls

Sompo, Convent Station, New Jersey, us, 07961

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Sompo is inviting a qualified candidate to join as an

AVP, Claim Controls

within our

Claim Operations

team. The role focuses on aligning key risk and control processes across business controls, governance, and business resiliency, with a significant emphasis on controls testing and audit coordination.

Location The position may be based in any Sompo US office location. We encourage collaboration and provide a work environment that supports long‑lasting careers.

Responsibilities

Manage internal controls execution supporting Control Self‑Assessments

Develop, maintain and implement policies and procedures for internal claim controls, and conduct training sessions on these processes

Collaborate with IT and change management teams to define the process governance model and support framework to embed Risk and Controls across all platforms and processes

Lead and contribute to CSA assessments through detailed evaluations, metrics collection, and supporting observations

Liaise with Business and Control owners to recommend and update existing controls to improve overall effectiveness and record in the system of record

Qualifications

Minimum 10 years of experience in management of Claim Operations

Knowledge of Property/Casualty/Specialty Commercial lines of coverage is required

Strong understanding of internal controls (e.g., SOX audits) and experience applying them in various business areas/functions

Proficient computer skills (Microsoft Office – Excel, Visio, PowerPoint)

Demonstrated ability to provide business perspective in large, complex, multi‑disciplinary systems implementation projects

Strong problem‑solving, decision‑making, work ethic, and energetic attitude

Analytical, decision‑making and resource‑management skills with attention to detail

Ability to work in a fast‑paced environment and establish priorities, anticipate problems, and communicate status of assignments

Strong written and oral communication skills

Bachelor’s Degree or equivalent experience preferred; pursuit of ongoing educational designations related to the Insurance Industry is a plus

Salary Range $115,000 – $185,000. Actual compensation depends on location, qualifications, skills, and relevant experience.

Benefits

Competitive base salary and incentive awards based on company performance

Two medical plans (Traditional PPO and Consumer‑Driven Health Plan with HSA)

Pharmacy, dental, vision benefits

Health Care & Dependent Care Flexible Spending Accounts

Life & AD&D benefits, with optional Supplemental life coverage for employee, spouse & children

Disability benefits with competitive salary continuation payments

401(k) Retirement Savings Plan with employer contributions

Competitive paid‑time‑off, holidays, parental leave benefits & adoption assistance program

Employee Assistance Program, Tax‑Free Commuter Benefit, Tuition Reimbursement & Professional Qualification benefits

Equal Opportunity Statement Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. We are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.

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