RLI Insurance Company
Technical Claim Director-Commercial Auto/Trucking Major Case Unit
RLI Insurance Company, Bala Cynwyd, Pennsylvania, United States, 19004
Technical Claim Director-Commercial Auto/Trucking Major Case Unit
About T he e RLI
is a leading insurance company that offers unique commercial auto and trucking product lines.
As a Technical Claim Director you will lead investigations and resolutions for high‑exposure bodily injury claims across the United States, working closely with Underwriting, Legal, and external counsel to protect RLI’s financial interests and present an exceptional experience for our customers and partners. Principal Duties & Responsibilities
Handle high‑exposure, complex bodily injury claims across the United States. Responsible for all aspects of claim‑handling, including fact investigation, claim evaluation, and litigation management. Investigate and analyze complex coverage issues and write coverage letters as appropriate. Develop and implement claim resolution strategies, including independent handling of mediations and trials in complex claims. Select, retain, and direct appropriate defense counsel on litigated cases. Collaboratively communicate with Underwriting on developments that may impact their respective product lines. Handle special projects and other duties as needed. Education & Experience
Bachelor’s degree in business administration, insurance, or a related field; 8+ years of relevant legal or insurance related experience with commercial transportation claims or a Juris Doctorate with 5+ years of transportation/insurance defense experience. Experience in handling high-exposure trucking, bus, and/or commercial auto bodily injury claims and litigation in various jurisdictions across the United States. Knowledge, Skills, & Competencies
Strong investigative and strategic claim handling, hands‑on attorney management, and sophisticated claims resolution skills. Superior working knowledge of case law, statutes, and procedures impacting the handling and value of trucking, bus, and/or commercial auto claims and experience with handling claims across the United States. Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management. Must be able to excel in a fast‑paced environment with little supervision. Ability to generate innovative solutions within the Claims department. Compensation Overview
Base Pay Range: $127,851.00 – $186,342.00. Benefits
Annual bonus plans Employee stock ownership plan (ESOP) 401(k) — automatic 3% company contribution Annual 401k and ESOP profit‑sharing contributions (Up to 15% of eligible earnings) Paid time off (PTO) and holidays Paid volunteer time off (VTO) to support our communities Parental and family care leave Flexible & hybrid work arrangements Fitness center discounts and free virtual fitness platform Employee assistance program Comprehensive medical, dental and vision benefits Flexible spending and health savings accounts 2x base salary for group life and AD&D insurance Voluntary life, critical illness and accident insurance for purchase Short‑term and long‑term disability benefits Training & certification opportunities Tuition reimbursement Education bonuses Diversity & Inclusion
RLI is an equal‑opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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About T he e RLI
is a leading insurance company that offers unique commercial auto and trucking product lines.
As a Technical Claim Director you will lead investigations and resolutions for high‑exposure bodily injury claims across the United States, working closely with Underwriting, Legal, and external counsel to protect RLI’s financial interests and present an exceptional experience for our customers and partners. Principal Duties & Responsibilities
Handle high‑exposure, complex bodily injury claims across the United States. Responsible for all aspects of claim‑handling, including fact investigation, claim evaluation, and litigation management. Investigate and analyze complex coverage issues and write coverage letters as appropriate. Develop and implement claim resolution strategies, including independent handling of mediations and trials in complex claims. Select, retain, and direct appropriate defense counsel on litigated cases. Collaboratively communicate with Underwriting on developments that may impact their respective product lines. Handle special projects and other duties as needed. Education & Experience
Bachelor’s degree in business administration, insurance, or a related field; 8+ years of relevant legal or insurance related experience with commercial transportation claims or a Juris Doctorate with 5+ years of transportation/insurance defense experience. Experience in handling high-exposure trucking, bus, and/or commercial auto bodily injury claims and litigation in various jurisdictions across the United States. Knowledge, Skills, & Competencies
Strong investigative and strategic claim handling, hands‑on attorney management, and sophisticated claims resolution skills. Superior working knowledge of case law, statutes, and procedures impacting the handling and value of trucking, bus, and/or commercial auto claims and experience with handling claims across the United States. Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management. Must be able to excel in a fast‑paced environment with little supervision. Ability to generate innovative solutions within the Claims department. Compensation Overview
Base Pay Range: $127,851.00 – $186,342.00. Benefits
Annual bonus plans Employee stock ownership plan (ESOP) 401(k) — automatic 3% company contribution Annual 401k and ESOP profit‑sharing contributions (Up to 15% of eligible earnings) Paid time off (PTO) and holidays Paid volunteer time off (VTO) to support our communities Parental and family care leave Flexible & hybrid work arrangements Fitness center discounts and free virtual fitness platform Employee assistance program Comprehensive medical, dental and vision benefits Flexible spending and health savings accounts 2x base salary for group life and AD&D insurance Voluntary life, critical illness and accident insurance for purchase Short‑term and long‑term disability benefits Training & certification opportunities Tuition reimbursement Education bonuses Diversity & Inclusion
RLI is an equal‑opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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