Wild Eagle Lodge, LLC
Job Title:
Wild Eagle Lodge General Manager
Employment Type:
Full-time, Year-Round
About Us Wild Eagle Lodge is a premier Northwoods resort located on the beautiful Eagle River Chain of Lakes. We provide exceptional lodging, recreation, and event experiences for families, couples, and groups. We are currently seeking a proactive, detail-oriented, and hands‑on General Manager to lead all facets of our resort operations and ensure the continued success and growth of the property.
Position Summary The General Manager (GM) of WEL, LLC plays a critical leadership role, responsible for the financial oversight, operational efficiency, marketing, staff management, guest satisfaction, and overall success of Wild Eagle Lodge. This position also includes supporting adjacent business functions and the Wild Eagle Lodge Condominium Association (WELCA).
Key Responsibilities
Record and reconcile daily sales/deposits across lodging, gift shop, and ice cream shop
Manage vendor billing, cash flow, inter‑account transfers, and payroll bi‑weekly
Perform month‑end and year‑end closing procedures in QuickBooks and Property Management System
Prepare and review monthly statements and sales/room tax filings
Process owner proceeds, damages, and billings
Coordinate annual tax filings and 1099 distributions with CPA
2. Association (WELCA) Accounting
Manage collection and processing of dues and assessments
Reconcile monthly and quarterly financials
Maintain records and support monthly statement preparation
3. Marketing & Advertising
Create and schedule engaging content for Facebook and Instagram
Design and place digital and print advertising, including video placements
Lead email marketing campaigns and maintain blog and website content
Manage and optimize Google Ad campaigns
4. Revenue Management & Budgeting
Monitor comp sets weekly and adjust pricing as needed
Conduct rate forecasts and set annual budgets for WEL and WELCA
Track and analyze revenue/expense trends to ensure budget compliance 6. Resort Operations & Staff Management
Supervise all departments and ensure smooth daily operations
Handle emergency calls outside business hours as needed
Oversee grounds maintenance and condition reporting for Architecture Review Committee
Lead owner communications and website updates
Support the Condo Association Board of Directors with projects, elections, and mass mailings
Handle escalated customer service issues and owner inquiries
Manage real estate disclosures, unit sales, and operational transitions
Maintain familiarity with resort systems and fill in operationally as needed (including pool operations)
Lead all group sales efforts include pricing, contracts, and setup/teardown
Serve as point of contact during events and be present when required
Maintain agent of record status for liquor license
Qualifications
Proven experience in hospitality or resort management
Prior experience working with condominium associations
Strong accounting and budgeting skills, ideally with QuickBooks and Track PMS
Excellent communication, customer service, and conflict‑resolution abilities
Experience with digital marketing, social media, and advertising platforms
Ability to multitask and manage both day‑to‑day operations and long‑term projects
Capable of working flexible hours, including weekends and holidays as needed
Knowledge of or willingness to become certified in pool operations is desired but not required
Knowledge of vacation rental and OTA sites including VRBO & AirBNB.
Compensation
Competitive salary based on experience
To Apply Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for Wild Eagle Lodge to gm@wildeaglelodge.com.
#J-18808-Ljbffr
Wild Eagle Lodge General Manager
Employment Type:
Full-time, Year-Round
About Us Wild Eagle Lodge is a premier Northwoods resort located on the beautiful Eagle River Chain of Lakes. We provide exceptional lodging, recreation, and event experiences for families, couples, and groups. We are currently seeking a proactive, detail-oriented, and hands‑on General Manager to lead all facets of our resort operations and ensure the continued success and growth of the property.
Position Summary The General Manager (GM) of WEL, LLC plays a critical leadership role, responsible for the financial oversight, operational efficiency, marketing, staff management, guest satisfaction, and overall success of Wild Eagle Lodge. This position also includes supporting adjacent business functions and the Wild Eagle Lodge Condominium Association (WELCA).
Key Responsibilities
Record and reconcile daily sales/deposits across lodging, gift shop, and ice cream shop
Manage vendor billing, cash flow, inter‑account transfers, and payroll bi‑weekly
Perform month‑end and year‑end closing procedures in QuickBooks and Property Management System
Prepare and review monthly statements and sales/room tax filings
Process owner proceeds, damages, and billings
Coordinate annual tax filings and 1099 distributions with CPA
2. Association (WELCA) Accounting
Manage collection and processing of dues and assessments
Reconcile monthly and quarterly financials
Maintain records and support monthly statement preparation
3. Marketing & Advertising
Create and schedule engaging content for Facebook and Instagram
Design and place digital and print advertising, including video placements
Lead email marketing campaigns and maintain blog and website content
Manage and optimize Google Ad campaigns
4. Revenue Management & Budgeting
Monitor comp sets weekly and adjust pricing as needed
Conduct rate forecasts and set annual budgets for WEL and WELCA
Track and analyze revenue/expense trends to ensure budget compliance 6. Resort Operations & Staff Management
Supervise all departments and ensure smooth daily operations
Handle emergency calls outside business hours as needed
Oversee grounds maintenance and condition reporting for Architecture Review Committee
Lead owner communications and website updates
Support the Condo Association Board of Directors with projects, elections, and mass mailings
Handle escalated customer service issues and owner inquiries
Manage real estate disclosures, unit sales, and operational transitions
Maintain familiarity with resort systems and fill in operationally as needed (including pool operations)
Lead all group sales efforts include pricing, contracts, and setup/teardown
Serve as point of contact during events and be present when required
Maintain agent of record status for liquor license
Qualifications
Proven experience in hospitality or resort management
Prior experience working with condominium associations
Strong accounting and budgeting skills, ideally with QuickBooks and Track PMS
Excellent communication, customer service, and conflict‑resolution abilities
Experience with digital marketing, social media, and advertising platforms
Ability to multitask and manage both day‑to‑day operations and long‑term projects
Capable of working flexible hours, including weekends and holidays as needed
Knowledge of or willingness to become certified in pool operations is desired but not required
Knowledge of vacation rental and OTA sites including VRBO & AirBNB.
Compensation
Competitive salary based on experience
To Apply Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for Wild Eagle Lodge to gm@wildeaglelodge.com.
#J-18808-Ljbffr