Business Analyst Job at KMM Technologies, Inc. in Reston

Business Analyst

Location: Reston, VA #HYBRID (3 days a week)

Employment type: Full-time

Seniority level: Mid-Senior level

Job function: Research, Analyst, and Information Technology

Job Description

Agile Senior Business Analyst serves as a key liaison between business stakeholders and Agile delivery teams, ensuring evolving business needs are continuously understood, prioritized, and translated into actionable user stories and product features.

Key responsibilities include:

• Facilitating Agile ceremonies, refining backlogs, and driving iterative delivery of value.
• Ensuring business objectives are met through adaptive planning, early delivery, and continuous improvement.
• Creating 10-15 user stories per week in JIRA and 23-25 use case stories bi‑weekly.
• Co‑constructing epics, features, and user stories that are INVEST‑compliant.
• Leading User Acceptance Testing (UAT) planning and execution, including documentation, verification, and release.
• Documenting test scenarios, coordinating defect triage, and collaborating with QA and development teams.
• Providing end‑user training and release communications.
• Maintaining clear and concise documentation of business processes, workflows, and system interactions.
• Monitoring and reporting project status, prioritizing and managing new work requests.
• Researching and responding to policy‑related inquiries impacting Agile delivery or system behavior.

Essential Functions

• Interpret business needs by gathering, eliciting, creating, analyzing, documenting, and validating user and technical requirements.
• Collaborate with Product Owners and stakeholders to refine business needs into well‑defined epics, features, and user stories.
• Participate in backlog grooming sessions to ensure stories are INVEST‑compliant.
• Define acceptance criteria and ensure traceability of requirements throughout the Agile lifecycle.
• Assist in planning, tracking, and managing open issues.
• Support end users with training and release communications.
• Identify, document, and troubleshoot problems utilizing acquired experience and knowledge of systems, software, and processes.
• Maintain documentation of business processes, workflows, and system interactions using Agile‑friendly formats.
• Prioritize and manage new work requests.
• Ensure compliance with internal and external regulations, especially those related to federal healthcare programs.

Qualifications

• 5 years of experience in functional, operational, business, data, systems, or testing analysis.
• Experience with interacting with large Scrum teams.
• Hands‑on experience creating user stories in JIRA.
• Required health insurance experience.
• Previous experience working with ServiceNow application.
• Preferred: Experience implementing ServiceNow iTSM module.
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe) and business analysis competencies.
• Advanced proficiency in Microsoft Office and Agile tools (Jira, Confluence, Azure DevOps).
• Exceptional communication, facilitation, and stakeholder engagement skills.
• Ability to thrive in a fast‑paced, dynamic environment with shifting priorities and multiple concurrent initiatives.

Benefits

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