Auberge Resorts, LLC
Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. Each property is unique yet shares a crafted approach to luxury, capturing the soul of the locale through captivating design, exceptional cuisine, innovative wellbeing and gracious yet unobtrusive service. With 30 one‑of‑a‑kind properties worldwide, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Vice President of Operations – Americas
The Vice President of Operations for the Americas is a senior leadership member responsible for overseeing operational performance and strategy for existing and new properties within the Americas region. This individual will drive excellence in guest experience, financial performance, brand standards, owner relations and property‑level leadership across the collection, ensuring each destination delivers the distinctively one‑of‑a‑kind Auberge experience. Operational Oversight
Strategic operational oversight of assigned properties, ensuring alignment with Auberge’s brand, values and standards of excellence. Collaborate closely with each property’s General Manager and performance team to optimize guest satisfaction, operational efficiency and profitability. Monitor and improve key performance indicators including ADR, RevPAR, GOP, NPS, employee engagement and quality assurance scores. Oversee owner relations with all stakeholders, earning trust and building confidence. Contribute to the positioning and strategy of new openings or property transitions into the collection. Analyze market trends and competitive landscapes to inform strategy and decision‑making. Strategic Leadership
Support the development and execution of long‑term strategies to grow revenue, increase profitability and maintain industry‑leading guest service. Participate in planning and opening of new properties, ensuring smooth integration and operational excellence from day one. Partner with key departments (Wellbeing, Food & Beverage, Marketing, Experience) to drive performance and ensure consistent processes and experiences. Talent Development
Mentor and develop property‑level leadership teams, fostering a high‑performance culture focused on continuous improvement. Play an active role in identifying and selecting key leadership positions, especially General Managers, for the region. Champion Auberge’s people‑first philosophy by building an inclusive and empowering work environment. Brand Stewardship
Ensure consistent delivery of the Auberge brand experience across all properties while respecting and enhancing each property’s unique character and story. Partner with Marketing and Experience teams to enhance guest journeys and drive guest loyalty. Financial Management
Review and analyze property P&Ls, budgets and forecasts. Drive margin improvement and operational efficiencies while maintaining luxury service standards. Cross‑Functional Collaboration
Serve as a liaison between property operations and corporate departments including Finance, HR, Marketing, Culinary and Design. Collaborate with Development teams on pre‑opening planning, renovations and capital projects. Qualifications
15+ years of progressive leadership experience in luxury hospitality operations, with multi‑property responsibility preferred. Deep understanding of luxury hotel and resort operations, with a track record of delivering exceptional guest experiences and strong financial results. Inspirational leader with strong interpersonal and communication skills. Proven ability to mentor and develop high‑performing teams in a values‑driven culture. Experience within luxury residential operational oversight. Willingness to travel extensively across the portfolio (approximately 60% travel throughout the Americas). Bachelor’s degree in Hospitality Management, Business or related field; advanced degree a plus. Ability to live and work within the United States without sponsorship. Equal Opportunity Statement
Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. The company provides equal employment opportunities to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing non‑discrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. Each property is unique yet shares a crafted approach to luxury, capturing the soul of the locale through captivating design, exceptional cuisine, innovative wellbeing and gracious yet unobtrusive service. With 30 one‑of‑a‑kind properties worldwide, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Vice President of Operations – Americas
The Vice President of Operations for the Americas is a senior leadership member responsible for overseeing operational performance and strategy for existing and new properties within the Americas region. This individual will drive excellence in guest experience, financial performance, brand standards, owner relations and property‑level leadership across the collection, ensuring each destination delivers the distinctively one‑of‑a‑kind Auberge experience. Operational Oversight
Strategic operational oversight of assigned properties, ensuring alignment with Auberge’s brand, values and standards of excellence. Collaborate closely with each property’s General Manager and performance team to optimize guest satisfaction, operational efficiency and profitability. Monitor and improve key performance indicators including ADR, RevPAR, GOP, NPS, employee engagement and quality assurance scores. Oversee owner relations with all stakeholders, earning trust and building confidence. Contribute to the positioning and strategy of new openings or property transitions into the collection. Analyze market trends and competitive landscapes to inform strategy and decision‑making. Strategic Leadership
Support the development and execution of long‑term strategies to grow revenue, increase profitability and maintain industry‑leading guest service. Participate in planning and opening of new properties, ensuring smooth integration and operational excellence from day one. Partner with key departments (Wellbeing, Food & Beverage, Marketing, Experience) to drive performance and ensure consistent processes and experiences. Talent Development
Mentor and develop property‑level leadership teams, fostering a high‑performance culture focused on continuous improvement. Play an active role in identifying and selecting key leadership positions, especially General Managers, for the region. Champion Auberge’s people‑first philosophy by building an inclusive and empowering work environment. Brand Stewardship
Ensure consistent delivery of the Auberge brand experience across all properties while respecting and enhancing each property’s unique character and story. Partner with Marketing and Experience teams to enhance guest journeys and drive guest loyalty. Financial Management
Review and analyze property P&Ls, budgets and forecasts. Drive margin improvement and operational efficiencies while maintaining luxury service standards. Cross‑Functional Collaboration
Serve as a liaison between property operations and corporate departments including Finance, HR, Marketing, Culinary and Design. Collaborate with Development teams on pre‑opening planning, renovations and capital projects. Qualifications
15+ years of progressive leadership experience in luxury hospitality operations, with multi‑property responsibility preferred. Deep understanding of luxury hotel and resort operations, with a track record of delivering exceptional guest experiences and strong financial results. Inspirational leader with strong interpersonal and communication skills. Proven ability to mentor and develop high‑performing teams in a values‑driven culture. Experience within luxury residential operational oversight. Willingness to travel extensively across the portfolio (approximately 60% travel throughout the Americas). Bachelor’s degree in Hospitality Management, Business or related field; advanced degree a plus. Ability to live and work within the United States without sponsorship. Equal Opportunity Statement
Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. The company provides equal employment opportunities to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing non‑discrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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