Hyatt
2 weeks ago Be among the first 25 applicants
Department Food & Beverage
Reporting to Food and Beverage Managers and Director of Food and Beverage
Job Purpose The Food and Beverage Host greets and welcomes guests, seats tables, and maximizes the selling potential of the restaurant area. The Host with The Standard, East Village, will be the first point of contact for guests, so a great attitude and warm, welcoming demeanor is of the utmost importance. The Host is expected to greet & seat guests, answer guest questions, provide beverage service as necessary, and maintain orderly host areas and presentable menus.
Duties & Responsibilities
Greet and welcome guests
Walk and seat guests at tables
Ensure proper customer service is being provided by the team
Ensure that the tables are set up properly & assist with table re-setting
Control and coordinate all tables in designated section
Inform the relevant server of table seating & applicable reservation notes
Give seated guests both food and drinks list
Take the water order and serve as needed
Answer guest inquiries as necessary
Check reservations daily and assign table numbers as needed
Know and monitor the exact flow of areas (Café, Garden, Terrace, Cuna Bar, and Restaurant)
Performs other duties as requested by the manager
Confirm daily reservations by phone and email
Login daily to Resy operating system to confirm and print reservations for servers and the kitchen
Plot tables using Resy platform
Use Resy platform to track diners during meal experience
Qualifications & Requirements
Understanding: Ability to read, comprehend and carry out instructions according to established procedures
Comprehension: Fluent in the English language
Organizational Skills: Work efficiently, utilize multi‐tasking, prioritize tasks
Hygiene and Sanitation: Adherence to uniform, grooming, personal hygiene standards, and expectations per SOPs as well as all COVID‑related hygiene protocol
Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled
Responsibility: Personal comportment in line with The Standard, New York policies, standards, and expectations
Willingness to learn and adapt
Physical Requirements
Able to move and traverse workspace for a minimum period of 8 hours a day
Periodical bending, kneeling, and stretching
Able to pull, push, carry and lift at least 50 pounds
Must be able to seize, grasp, turn and hold objects with hands
Desirable
Multi‑lingual
Previous work experience in a similar area
#J-18808-Ljbffr
Department Food & Beverage
Reporting to Food and Beverage Managers and Director of Food and Beverage
Job Purpose The Food and Beverage Host greets and welcomes guests, seats tables, and maximizes the selling potential of the restaurant area. The Host with The Standard, East Village, will be the first point of contact for guests, so a great attitude and warm, welcoming demeanor is of the utmost importance. The Host is expected to greet & seat guests, answer guest questions, provide beverage service as necessary, and maintain orderly host areas and presentable menus.
Duties & Responsibilities
Greet and welcome guests
Walk and seat guests at tables
Ensure proper customer service is being provided by the team
Ensure that the tables are set up properly & assist with table re-setting
Control and coordinate all tables in designated section
Inform the relevant server of table seating & applicable reservation notes
Give seated guests both food and drinks list
Take the water order and serve as needed
Answer guest inquiries as necessary
Check reservations daily and assign table numbers as needed
Know and monitor the exact flow of areas (Café, Garden, Terrace, Cuna Bar, and Restaurant)
Performs other duties as requested by the manager
Confirm daily reservations by phone and email
Login daily to Resy operating system to confirm and print reservations for servers and the kitchen
Plot tables using Resy platform
Use Resy platform to track diners during meal experience
Qualifications & Requirements
Understanding: Ability to read, comprehend and carry out instructions according to established procedures
Comprehension: Fluent in the English language
Organizational Skills: Work efficiently, utilize multi‐tasking, prioritize tasks
Hygiene and Sanitation: Adherence to uniform, grooming, personal hygiene standards, and expectations per SOPs as well as all COVID‑related hygiene protocol
Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled
Responsibility: Personal comportment in line with The Standard, New York policies, standards, and expectations
Willingness to learn and adapt
Physical Requirements
Able to move and traverse workspace for a minimum period of 8 hours a day
Periodical bending, kneeling, and stretching
Able to pull, push, carry and lift at least 50 pounds
Must be able to seize, grasp, turn and hold objects with hands
Desirable
Multi‑lingual
Previous work experience in a similar area
#J-18808-Ljbffr