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IDB Global Federal Credit Union

Mortgage Loan Closer/Processor

IDB Global Federal Credit Union, Baltimore, Maryland, United States, 21276

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Position Summary The Mortgage Loan Closer/Processor plays a critical role in delivering a seamless, compliant, and member-focused mortgage experience. This senior-level position is responsible for managing residential first- and second-trust mortgage files from setup through post-closing, ensuring accuracy, efficiency, and strict adherence to investor and portfolio lending guidelines.

Key Responsibilities A. Loan Setup & Processing

Establish and maintain complete loan files in

Encompass 360 (ICE Mortgage Technology)

with full accuracy and documentation integrity.

Order and track required documents, including appraisals, title, payoffs, insurance, verifications, flood certifications, and mortgage insurance.

Review and validate income, employment, assets, and liabilities per investor or portfolio requirements.

Submit files through

Desktop Underwriter (DU)

or equivalent automated underwriting systems.

Ensure all

HMDA data fields

are accurate and updated in the Loan Origination System to support annual reporting.

Manage an active pipeline of approximately

30 mortgage loans

from submission through funding, ensuring target turn times and closing dates are achieved.

Proactively communicate with

members, Mortgage Loan Officers (MLOs), title companies, and internal stakeholders

to resolve conditions and ensure timely closings.

Maintain a service-oriented approach that reflects IDB Global FCU’s member-focused mission.

C. Closing & Funding

Prepare, review, and audit

Loan Estimates (LEs)

and

Closing Disclosures (CDs)

for

TRID

and investor compliance.

Coordinate settlement dates and deliver accurate closing packages to title and escrow partners.

Review title reports, payoffs, and homeowner’s insurance for accuracy; clear vesting, lien, and judgment issues before funding.

Monitor rate locks, ensure deadlines are met, and prepare funding requests for timely wire delivery.

D. Post-Closing & Compliance

Perform thorough post-closing reviews to verify document completeness and compliance.

Deliver and scan all executed documents for servicing or investor delivery.

Track and reconcile trailing documents, recorded instruments, and final title policies.

Maintain complete

HMDA accuracy

throughout the loan lifecycle and assist with the

annual reporting process.

Adhere to all applicable laws and regulations, including

RESPA ,

TILA ,

TRID ,

Fair Lending ,

BSA/AML , and

OFAC

compliance.

Scan, upload, and deliver closing documents to the Servicing company MLS.

QC uploaded documents in MLS for portfolio delivery accuracy.

Performance Expectations

Maintain = 2 business days from final approval to delivery of closing documents.

Achieve = 98% TRID and documentation accuracy rate.

Ensure 100% accuracy in HMDA data for annual submission.

Maintain zero investor or servicing rejections due to documentation deficiencies.

Deliver consistent, proactive communication and exceptional member service.

Qualifications

Education:

Bachelor’s degree preferred; high school diploma with equivalent experience accepted.

Experience:

Minimum

6 –10 years

of hands‑on experience in mortgage processing, closing, and post‑closing (credit union or community bank experience preferred).

Technical:

Expertise with

Encompass 360 ,

Microsoft Office Suite , and

Fannie Mae DO

system; experience with

DocuSign

and e‑closing platforms a plus.

Skills:

Advanced knowledge of mortgage documentation, compliance requirements, and investor delivery standards; strong organizational and analytical skills; ability to work independently with minimal supervision.

IDB Global Federal Credit Union provides a comprehensive benefits package that includes health, dental, and vision plans, life insurance, short—and long-term disability plans, educational assistance, PTO, and a 401(k) retirement savings plan with a generous company contribution.

This position pays between $33.62 and $42.03, depending on the candidate's qualifications and experience, and is also eligible for an annual incentive.

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