AppleOne Employment Services
Warranty Administrator (Fresno)
AppleOne Employment Services, Fresno, California, United States, 93650
Looking to work in a growing and stable company as a Warranty Administrator this could be the right opportunity for you.
Processes warranty claims on a timely basis. Processes all warranty paperwork to ensure proper documentation. Reconciles all warranty receivables with payments through the appropriate accounting schedule. Authorizes all warranty claims. Identifies exceptional cases which may result in special agreements with the manufacturer/supplier; completes the required documents and follows up. Analyzes claims denied and if applicable, resubmits them as soon as possible or obtains authorization to cancel them. Ensures that clients are invoiced for uncovered and unauthorized claims. Analyzes and reviews credits (amounts claimed which must be defrayed by the dealer). Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of. Files and maintains all service records as required by warrantor. Keeps informed of all factory recalls and bulletins. Assists with body shop warranty claims. Assists with the cashier and telephone duties as needed. Works with Warehouse Manager for all part returns, core returns, purging of old parts and scrapping parts. Keeps up to date on warranty training and certifications. Reads news or updates released. Trains advisors and technicians on warranty coverage. Stays in contact with warranty personnel in order to keep a positive relationship with all OEMS. Safeguards information system assets by identifying abnormalities, reporting suspicious activity and/or content, and contributing to the resolve of cyber security problems. Performs other duties as assigned by management.
Qualifications: BS/BA Degree or one year equivalent work experience One to two years experience as a Warranty Administrator
Processes warranty claims on a timely basis. Processes all warranty paperwork to ensure proper documentation. Reconciles all warranty receivables with payments through the appropriate accounting schedule. Authorizes all warranty claims. Identifies exceptional cases which may result in special agreements with the manufacturer/supplier; completes the required documents and follows up. Analyzes claims denied and if applicable, resubmits them as soon as possible or obtains authorization to cancel them. Ensures that clients are invoiced for uncovered and unauthorized claims. Analyzes and reviews credits (amounts claimed which must be defrayed by the dealer). Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of. Files and maintains all service records as required by warrantor. Keeps informed of all factory recalls and bulletins. Assists with body shop warranty claims. Assists with the cashier and telephone duties as needed. Works with Warehouse Manager for all part returns, core returns, purging of old parts and scrapping parts. Keeps up to date on warranty training and certifications. Reads news or updates released. Trains advisors and technicians on warranty coverage. Stays in contact with warranty personnel in order to keep a positive relationship with all OEMS. Safeguards information system assets by identifying abnormalities, reporting suspicious activity and/or content, and contributing to the resolve of cyber security problems. Performs other duties as assigned by management.
Qualifications: BS/BA Degree or one year equivalent work experience One to two years experience as a Warranty Administrator