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Boston Medical Center (BMC)

Employee Resilience Program Coordinator

Boston Medical Center (BMC), Boston, Massachusetts, us, 02298

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Employee Resilience Program Coordinator

Boston Medical Center (BMC) invites applications for the Employee Resilience Program Coordinator, a full‑time role within the BMCHS Occupational Health Department. The coordinator will support and expand employee resilience and wellbeing efforts for BMC Health System employees, providing coordination, resource navigation, and project management for the Employee Resilience Program (ERP) and related wellbeing initiatives. Essential Responsibilities

Review and manage incoming inquiries and requests to the ERP. Maintain the ERP inbox and triage referrals to appropriate programming and providers. Assist employees in locating internal and external resources that address social support needs. Review daily incident report queue and provide outreach to affected employees. Arrange, maintain, and optimize scheduling for ERP clinicians. Manage referrals for long‑term counseling and substance use disorder treatment programs. Support program evaluation data analysis, quality improvement projects, and communication materials. Coordinate and manage ERP program administration, communications, operations, and evaluation. Represent the program and BMC’s mission on internal and external committees as appropriate. Required Qualifications

Bachelor’s Degree or equivalent experience in coordination, administration, or related field. 2–3 years of experience working in healthcare settings highly preferred. Empathy, respect, and good judgment. Self‑starter with strong interpersonal communication skills. Program development and evaluation skills. Excellent written and oral communication, including ability to speak before groups. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) required. Experience with project management software preferred. Strong organizational and time‑management skills. Ability to handle sensitive information with strict confidentiality and discretion. Equal Opportunity Employer

Boston Medical Center is an Equal Opportunity Employer. Veterans, disabled individuals, and all qualified applicants are encouraged to apply. The following is a statement of the employee benefits and other employee programs that can be found on

Boston Medical Center’s

website. For more information, you may visit

Boston Medical Center

website.

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