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JPS Tech Solutions

OnBase Administrator/Developer III

JPS Tech Solutions, Madison, Wisconsin, us, 53774

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OnBase Administrator/Developer III – JPS Tech Solutions Job Category:

Developer . Job Type:

Remote . Job Location:

Madison, Wisconsin . Compensation:

Depends on Experience . W2:

W2-Contract Only

(applications on a C2C basis will not be considered).

Job Description This is an electronic document management system Administrator/Developer position. This position plans, designs, develops, tests, implements, and modifies Electronic Content Management (ECM) solutions. This position is responsible for advanced OnBase administration and operational support, including platform and system incident/problem resolution, service and change request processing according to Wisconsin Employee Trust Funds (ETF) established service level agreements (SLA), and regular administration tasks and health checks to keep ETF’s OnBase systems running at optimal performance for our customers. ETF’s OnBase platform is hosted on Hyland’s Cloud Offering. Under general supervision of the Dev, Data and Middleware Section Supervisor, this position will provide advanced OnBase Administrator/Developer technical leadership for complex ECM projects, which have a significant impact within ETF and/or for ETF’s employers and members. This position performs systems analysis and provides advanced OnBase Administrator/Development services in the planning, development, and implementation of complex ECM projects. This position provides OnBase administration and consulting and performs duties consistent with ETF’s strategic goals and objectives. This position proposes, creates, and implements solutions, standards, procedures, and guidelines for utilizing ETF’s OnBase platforms and systems as part of a coordinated effort with the product owner, technical owner, SMEs, and OnBase Admins. End Users include a wide variety of ETF professional and supervisory staff, as well as external partners, employers, and members. This includes interaction with personnel in the Bureau of Information Technology Services (BITS) and throughout ETF divisions, vendors, Division of Enterprise Technology (DET) personnel, etc. Work is multitasking in nature, self-initiated and conducted independently. SAFETY RESPONSIBILITIES: Follow all ETF safety guidelines and standards to maintain safe working conditions; report to supervisor all incidents, accidents and near misses that resulted or could have resulted in personal injury or personal injury of a co-worker; wear appropriate personal protective equipment in designated areas; offer safety and health suggestions to co-workers to reduce risk; and attend appropriate safety training sessions, as directed.

Qualifications

Considerable knowledge of and experience in requirements gathering and solution analysis

Experience planning, designing, testing, implementing, and modifying Electronic Content Management (ECM) solutions

OnBase Certified System Administrator certification is required

OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification

OnBase WorkView Certification and OnBase Certified Application Programming Interface (API) Certification

Extensive knowledge of and on-the-job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutions

Experience with Dashboard and Unity Forms development

Experience developing and implementing software in C# and/or Visual Basic

Demonstrated ability to write custom queries in SQL Server

Experience performing OnBase system upgrades

Advanced knowledge of and experience with resolving OnBase technical issues via utilization of debugging, research, and investigation techniques

Experience working in an agile development environment

Significant ability to understand and apply standard ECM concepts, practices, and procedures

Ability and judgement to perform job functions independently

Knowledge of incident management and escalation procedures

Excellent written and verbal communication skills working with customers, peers, and agency leadership

Experience creating technical documentation

Ability to work in a versatile environment with a team-oriented focus

Considerable skill and ability in the coordination of team members and business area experts

Knowledge of emerging technologies with a focus on electronic document management and related technology industry trends

Experience researching, proposing, applying, and implementing IT related procedures, standards, and guidelines

Demonstrated skill in problem resolution and technical support technologies

Ability to effectively provide information and training to customers, team members and other stakeholders

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