Macy's
Retail Cosmetics Brand Expert - Estee Lauder, Domain - Full Time
Macy's, Austin, Texas, us, 78716
Retail Cosmetics Brand Expert – Estee Lauder, Domain – Full Time
Join to apply for the Retail Cosmetics Brand Expert – Estee Lauder, Domain – Full Time role at Macy’s. Base pay range: $16.50/hr – $25.50/hr. Job Overview
As a Beauty Brand Expert at Macy’s, you are the go‑to authority for your assigned brand, responsible for driving sales, elevating the customer experience, and leading with passion, expertise, and style. How Our Beauty Brand Expert Leaders Spend Their Day
Every day starts with a positive example – you come in energized, greet colleagues, and keep your counter polished and organized. On the floor you lead through action – welcome customers with genuine hospitality, build lasting relationships, and support your team. You help maintain a shoppable space – keep testers clean, signage current, and displays brand‑aligned. You finish strong – remind the team to share loyalty benefits and thank each customer personally. You model collaboration – support peers so that everyone serves customers and communities better. Who You Are And What You Will Do
Deliver exceptional customer service through personalized consultations and expert product knowledge. Build lasting relationships with clients and drive client development through outreach and follow‑up. Review and analyze business performance and implement strategies to grow sales. Plan and execute in‑store and vendor‑led events to drive traffic and engagement. Maintain brand standards through proper merchandising, hygiene, and stock replenishment. Collaborate with vendors, personal stylists, and store leadership to optimize outcomes. Resolve customer concerns in a professional, customer‑first manner. Stay informed on new launches, best‑sellers, and beauty trends to support team education. Manage multiple priorities in a fast‑paced environment with strong attention to detail. Demonstrate sound judgment and a passion for the beauty industry. Acquire new customers by opening credit accounts and sharing loyalty benefits. 3–5 years of relevant retail, beauty, or leadership experience preferred. Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance. Must be able to understand and communicate effectively with customers, co‑workers, and supervisors, and read employment policies and safety rules in English. Essential Physical Requirements
Talk, lift, constantly move, stand, and reach with arms and hands. Stand for at least two consecutive hours, lift at least 25 lbs., stoop, kneel, crouch, climb ladders, reach above eye level. Require good vision, color vision, depth perception, and focus adjustment. Frequent use of computers and other technology necessary to perform job functions, including handheld equipment and cash register transactions. What We Can Offer You
We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Prioritize well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Join our Colleague Resource Groups and volunteer opportunities. Additional Benefits
Merchandise discounts. Performance‑based incentives. Annual merit review. Employee Assistance Program with mental health counseling and legal/financial advice. About Us
Macy’s is more than a store – it’s a story captured by the hearts and minds of America for more than 160 years. We hold memorable moments, inspire innovation, and celebrate customers every day. Equal Opportunity Employer
Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time.
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Join to apply for the Retail Cosmetics Brand Expert – Estee Lauder, Domain – Full Time role at Macy’s. Base pay range: $16.50/hr – $25.50/hr. Job Overview
As a Beauty Brand Expert at Macy’s, you are the go‑to authority for your assigned brand, responsible for driving sales, elevating the customer experience, and leading with passion, expertise, and style. How Our Beauty Brand Expert Leaders Spend Their Day
Every day starts with a positive example – you come in energized, greet colleagues, and keep your counter polished and organized. On the floor you lead through action – welcome customers with genuine hospitality, build lasting relationships, and support your team. You help maintain a shoppable space – keep testers clean, signage current, and displays brand‑aligned. You finish strong – remind the team to share loyalty benefits and thank each customer personally. You model collaboration – support peers so that everyone serves customers and communities better. Who You Are And What You Will Do
Deliver exceptional customer service through personalized consultations and expert product knowledge. Build lasting relationships with clients and drive client development through outreach and follow‑up. Review and analyze business performance and implement strategies to grow sales. Plan and execute in‑store and vendor‑led events to drive traffic and engagement. Maintain brand standards through proper merchandising, hygiene, and stock replenishment. Collaborate with vendors, personal stylists, and store leadership to optimize outcomes. Resolve customer concerns in a professional, customer‑first manner. Stay informed on new launches, best‑sellers, and beauty trends to support team education. Manage multiple priorities in a fast‑paced environment with strong attention to detail. Demonstrate sound judgment and a passion for the beauty industry. Acquire new customers by opening credit accounts and sharing loyalty benefits. 3–5 years of relevant retail, beauty, or leadership experience preferred. Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance. Must be able to understand and communicate effectively with customers, co‑workers, and supervisors, and read employment policies and safety rules in English. Essential Physical Requirements
Talk, lift, constantly move, stand, and reach with arms and hands. Stand for at least two consecutive hours, lift at least 25 lbs., stoop, kneel, crouch, climb ladders, reach above eye level. Require good vision, color vision, depth perception, and focus adjustment. Frequent use of computers and other technology necessary to perform job functions, including handheld equipment and cash register transactions. What We Can Offer You
We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Prioritize well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Join our Colleague Resource Groups and volunteer opportunities. Additional Benefits
Merchandise discounts. Performance‑based incentives. Annual merit review. Employee Assistance Program with mental health counseling and legal/financial advice. About Us
Macy’s is more than a store – it’s a story captured by the hearts and minds of America for more than 160 years. We hold memorable moments, inspire innovation, and celebrate customers every day. Equal Opportunity Employer
Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time.
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