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Leaf & Grain

General Manager Multi-Unit

Leaf & Grain, Houston, Texas, United States, 77246

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This range is provided by Leaf & Grain. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $105,000.00/yr - $120,000.00/yr

Additional compensation types Annual Bonus

Direct message the job poster from Leaf & Grain

Overview We’re looking for a General Manager to oversee our three downtown locations,

which are open lunch-only and weekday-only.

This person will manage the store managers and be responsible for the operations and overall performance of each location.

About Leaf & Grain

Four-time winner of "BEST HEALTHY RESTAURANT" in the Houston Chronicle

Watch this 30 second video to see what it’s like working at Leaf & Grain. (Transparently, it’s kind of a hype video, but it sheds light on what we do on a daily basis and the quality of our incredible team.)

Check out our Instagram (@theleafandgrain) or website (eatLG.com) to get to know us. We’re a growing company with great people.

Leaf & Grain is a healthy fast‑casual restaurant focused on salads, grain bowls, and other healthy fare. Our mission is to make it easier for people to eat healthy and to do so in a fair, respectful, and positive work environment that truly embodies a people‑first culture.

Locations

1200 McKinney St, Ste 479, Houston, TX, 77010

600 Travis St, Houston, TX 77002

Job Type Full‑time

Compensation $105,000 – $120,000 base salary + up to $50,000 in performance‑based bonus potential

Benefits

Health Insurance

PTO

Food Provided

Work Location In‑person, Downtown Houston

Job Description People Management Building and maintaining a top‑tier team is a constant process. The most important and challenging task is to keep morale high while also ensuring standards are met.

This person is directly responsible for:

Assisting with recruiting, hiring, and onboarding new staff on an as‑needed basis. We do have a dedicated HR manager to assist with this.

Staying in constant communication with the HR manager, so that you are both on the same page (in both directions).

Ensuring the timely training of new staff

Ensuring the continued development of all staff

Managing and training mid‑level managers

Conducting periodic staff check‑ins

Supervising or executing disciplinary actions

Operations As General Manager, you will be ultimately responsible for operations. The majority of this will be through the management of individual store Managers but also through frequent engagement with other team members.

You are expected to:

Ensure services, particularly busy peaks, are efficient and hospitable

To enable this outcome, you should prioritize being present in the restaurants during peak service

Ensure the team, from Dishwashers to Store Managers, follows protocols and standards

Maintain the highest standard of product quality

Maintain a culture of superior hospitality / customer service

Ensure an appropriate inventory of food and supplies is available at all times

Obtain and maintain official Food Manager’s Certification

Ensure that the restaurant maintains current permits as required by local regulation

Ensure sanitation protocols are being followed in accordance with Leaf & Grain policies and local regulations

Maintain the restaurant’s equipment in good, functional order

Administrative These tasks are essential to the success of the restaurants.

Managing restaurant‑level P&L

Communicating with corporate team on frequent basis

Ensuring supplier charges reflect invoiced quantities – including following up on returned product / credits

Maintaining diligent, organized records of receipts and invoices – including categorization

Aiding with store‑level implementation as required (e.g., seasonal menu rollouts, new protocols)

Key Cultural Expectations

Be a Culture Carrier: As the most senior person in the store, you will set the tone from the top. Store Managers and the rest of the team will be observing and emulating your actions. You must embody the Leaf & Grain culture and uphold company standards every day.

Empower the Team: Your responsibilities as General Manager cannot be upheld if you are not able to delegate and rely on your team. You must coach your team constantly, pushing them to improve, learn new skills, and do their best work.

Be a Team Player: While your time is best spent managing, training, and engaging in higher‑level planning, frequently, you will sometimes need to be involved in basic execution.

Strive for Self Sufficiency: Part of your role is to absorb operational issues the Store Manager does not have the capacity or training to troubleshoot on their own. Proactively seek out resolutions to these and other complications. Take ownership over your operation!

Communicate Effectively: As the General Manager, you will be responsible for handling the most complex pieces of the restaurant's operations. It is extremely important that you communicate clearly with your team, Leaf & Grain corporate, and third parties.

Think Profitably: Leaf & Grain is a business and must remain profitable. As the General Manager, you will be responsible for meeting certain financial performance targets.

Skills / Requirements

Valid Food Manager’s Certification that is registered with the local health department

Valid Driver’s License

Reliable transportation

Passionate about Leaf & Grain

Possesses a strong sense of urgency

Maintains a positive attitude

Ambitious/eager to learn

Ability to use Google Sheets/Excel

Possesses basic math and reasoning skills

Ability to identify and solve problems in a timely manner

Ability to attract and retain staff

Ability to double check and be thorough

Ability to handle customer conflict & intra‑team conflict

Ability to multitask

Ability to delegate effectively/efficiently

Ability/comfort with managing large groups of people

Ability to motivate a team to accomplish a goal

Ability to keep team members accountable to accomplish company and store goals

Ability to give feedback effectively, and help employees use feedback for performance improvement

Ability to design and implement protocols as needed

Ability to observe/identify efficiency gains

Passionate about managing staff

Ability to accept constructive criticism, as well as adjust behavior/incorporate changes into daily work

Possesses strong organizational skills

Culture fit with the company

Possesses a strong sense of integrity

Ability to understand the bigger picture

Detail‑oriented

Physical Requirements

Ability to bend and squat frequently

Ability to lift 50 pounds

Ability to stand and walk for long periods of time

Seniority Level Director

Employment Type Full‑time

Job Function Management

Industries Restaurants

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