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Franciscan Outreach

Resource Specialist

Franciscan Outreach, Chicago, Illinois, United States, 60290

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Company Description Franciscan Outreach is a leading provider of homeless services in Chicago. We operate as a system of support for those who are marginalized and experiencing homelessness. We empower people to gain the stability they need to transition into permanent housing. Grounded in the Franciscan tradition, we serve everyone regardless of their beliefs, and we do not conduct or require participation in religious services. We are committed to working together as an inclusive community that promotes equal treatment and opportunity for all. We strive to create a caring, safe, and supportive community that embraces and uplifts everyone, especially our most vulnerable neighbors.

Role Description The

Resource Specialist

assists homeless individuals with placement into shelters. This role requires compassion and understanding of the homeless population of those who may be struggling to decide to enter the shelter. The Resource Specialist will support them with resources and support services, provide guidance, and connect them to placement in a shelter. Must be flexible and have computer skills to navigate general use and learn guest databases. Must have the ability to work independently and as part of a team.

Responsibilities

Engage with homeless individuals to meet their needs via assessment, goal setting, referral, and follow-up

Assist harder-to-serve homeless individuals with understanding SPARC policies

Provide support to help guests make informed decisions about shelter entry

Conduct an assessment to identify challenges and barriers

Connect guests with resources

Develop, monitor, and complete service plans and goals with guests, motivate and encourage guests to complete service plans and goals

Utilize motivational interviewing and harm reduction strategies to support the movement toward housing stability, increased skills and income, improved health, and achievement of personal goals

Create a positive, welcoming, safe atmosphere for guests experiencing homelessness, particularly by providing trauma-informed services using a harm reduction philosophy

Qualifications

Compassion and understanding of homeless population

Flexibility and computer skills to navigate general use and learn guest databases

Ability to work independently and as part of a team

Seniority Level Entry level

Employment Type Full-time

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