Dental Office Assistant Job at Heartland Dental in Atlanta

Heartland Dental is seeking a Dental Office Assistant to support front office operations.

Why Heartland Dental?

Heartland Dental provides exceptional lifetime care. As a Business Assistant, you'll work in a learning environment that puts patients first.

Role Overview

Supporting front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership. Hard‑working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims, verify benefits, and explain coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
• Front loaded education and training to develop full potential.
• Opportunity to be part of a secure company with 20+ years of industry‑leading experience.
• Access to on‑demand Daily Pay.

About Goldstein, Garber, and Salama

• Join a 31‑person team that thrives on collaboration, communication, and community.
• Join a supportive and connected team.

Minimum Qualifications

• Experience in a fast‑paced and customer‑centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI necessary for performing job‑related functions; HIPAA training will be required.

Preferred Experience

• 1+ years experience in a dental or medical setting.
• 1+ years experience with insurance billing and accounts receivable.
• Experience with Dentrix or other dental software.

Physical Requirements

• Ability to perform essential duties with or without accommodations.
• Prolonged periods sitting at a desk and using a computer.
• Lift up to 15 pounds at times.

Availability to attend virtual training sessions periodically.

TB test required for new hires in dental office positions.

Who is Heartland Dental?

Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support to over 3,000 doctors in more than 1,800 offices. Our core values promote diversity and inclusion, and we provide all employees and applicants protections under federal, state, and local laws.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.