Phlebotomy - ENTRY Phlebotomist I Job at Mindlance in Ocala

Overview

The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life‑defining health decisions. The PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also be trained on Phlebotomy skills to grow within the company.

Responsibilities

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Qualifications

• High school diploma or equivalent (REQUIRED).
• Minimum of 1–2 years of client‑facing customer service (REQUIRED).
• Keyboard/data entry experience (REQUIRED).
• Ability to handle patients with care and compassion while assisting with check‑ins in the lobby through either a self‑service kiosk or handheld tablet.
• Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered.
• Once Phlebotomy skills are obtained, perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• High level of customer service experience/skills are required (this is critical to the heart of the role).

Entry position into Phlebotomy so candidates must be willing to learn this skill. If they are only wanting to work in a front desk or greeter position and not willing to learn Phlebotomy, please do not apply.

EEO

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Offer of Employment Process

When making any offer of employment to a successful candidate, Mindlance staff is responsible to the hiring party to inform the candidate of the client's intent to extend a contingent offer of employment. Upon the successful completion of the background check and drug screen, the submission of all Mindlance paperwork along with any client specific documents the associate will be cleared for their assignment. Once the start instructions are received, which is typically the Friday prior to the candidate's start date the associate will receive starting instructions from the account management team.