SMA America
Overview
At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. We’re empowering people with a culture where bold ideas are welcomed, collaboration is second nature, and career growth matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you. Position Overview
We are seeking a Field Service Engineer who is responsible for performing warranty repairs and the commissioning of SMA utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity, and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites. Primary Duties / Responsibilities
Commission, troubleshoot, repair, and analyze SMA America’s utility inverters in the field via email, telephone, and site visits. Develop detailed knowledge of SMA’s utility inverter products, associated SMA accessories, and third-party accessories sold by SMA for use with the inverters. Maintain accurate inventory counts of spare parts provided by SMA. Regularly work with high voltage DC electricity, three-phase power, and the relevant software and firmware of the inverters. Maintain a high level of customer satisfaction while aiming to lower field service costs. Perform and maintain maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations. Ability to work weekends and/or nights on a case-by-case basis. Other duties as may be required or assigned. Required Qualifications
Bachelor’s degree in a technical field is strongly preferred. At least 3 years of experience in electrical, electronic and/or network communications; prior experience in the solar energy industry is strongly preferred. Ability to routinely lift up to 50 pounds. Ability to work well independently and as a member of a regional/global team. Preferred Qualifications
Ability to work nonstandard business hours occasionally to support customer service contracts. Knowledge of solar and/or alternative energy markets is preferred. Knowledge of National Electric Code is preferred. Ability to analyze and solve problems effectively. Willingness to travel domestically and internationally; physical ability to perform field duties and work in various environments. Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel). Attention to detail and a high level of accuracy. Ability to manage and prioritize multiple projects/tasks; flexible hours may be required. Valid driver’s license and acceptable driving record required. We Offer
Pay Range: $27.40 - $33.41 annually, dependent upon experience. Comprehensive benefits including health, dental and vision coverage (including $0 premium options). Dedicated Hybrid Schedule: In-Office Tuesday and Thursday; remote on Monday, Wednesday, and Friday. 401(k) plan with company match. Opportunities for professional development and training. Inclusive, collaborative, and innovative work environment. Our EEO Policy
We are an equal opportunity employer and we make employment decisions based on merit and without regard to protected characteristics. We provide accommodations to qualified applicants with known disabilities where reasonable and feasible.
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At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. We’re empowering people with a culture where bold ideas are welcomed, collaboration is second nature, and career growth matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you. Position Overview
We are seeking a Field Service Engineer who is responsible for performing warranty repairs and the commissioning of SMA utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity, and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites. Primary Duties / Responsibilities
Commission, troubleshoot, repair, and analyze SMA America’s utility inverters in the field via email, telephone, and site visits. Develop detailed knowledge of SMA’s utility inverter products, associated SMA accessories, and third-party accessories sold by SMA for use with the inverters. Maintain accurate inventory counts of spare parts provided by SMA. Regularly work with high voltage DC electricity, three-phase power, and the relevant software and firmware of the inverters. Maintain a high level of customer satisfaction while aiming to lower field service costs. Perform and maintain maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations. Ability to work weekends and/or nights on a case-by-case basis. Other duties as may be required or assigned. Required Qualifications
Bachelor’s degree in a technical field is strongly preferred. At least 3 years of experience in electrical, electronic and/or network communications; prior experience in the solar energy industry is strongly preferred. Ability to routinely lift up to 50 pounds. Ability to work well independently and as a member of a regional/global team. Preferred Qualifications
Ability to work nonstandard business hours occasionally to support customer service contracts. Knowledge of solar and/or alternative energy markets is preferred. Knowledge of National Electric Code is preferred. Ability to analyze and solve problems effectively. Willingness to travel domestically and internationally; physical ability to perform field duties and work in various environments. Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel). Attention to detail and a high level of accuracy. Ability to manage and prioritize multiple projects/tasks; flexible hours may be required. Valid driver’s license and acceptable driving record required. We Offer
Pay Range: $27.40 - $33.41 annually, dependent upon experience. Comprehensive benefits including health, dental and vision coverage (including $0 premium options). Dedicated Hybrid Schedule: In-Office Tuesday and Thursday; remote on Monday, Wednesday, and Friday. 401(k) plan with company match. Opportunities for professional development and training. Inclusive, collaborative, and innovative work environment. Our EEO Policy
We are an equal opportunity employer and we make employment decisions based on merit and without regard to protected characteristics. We provide accommodations to qualified applicants with known disabilities where reasonable and feasible.
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