Monro, Inc.
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs.
About The Role:
Compensation is $17-19 Per hour based on experience. This role includes additional incentives. The General Service Technician is a blended role with both front and back shop responsibilities, including at least two days per week dedicated to front counter duties. Job Description
Responsibilities:
Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation. Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations. Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures. Test drive vehicles in accordance with Monro’s Road Test policy, including consistently dedicated test drive routes, while observing utilizing our all local traffic and safety laws. Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. Under the direction of management, assists in various aspects of guest care, work order completion and register assistance, facility maintenance, and outside purchase ordering. Able to understand and effectively communicate all products and services Monro offers to guests. Perform other duties as assigned and required. Qualifications
High School Diploma or equivalent is preferred. Automotive training including basic car maintenance and repair or the equivalent combination of education and experience. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. Required to own a basic set of tools or participate in Monro’s tool purchase program. Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Ability to work flexible hours, days, evenings, weekends, and holidays. Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Benefits
Performance based incentives Paid vacation and holidays for Full-Time Teammates Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses, where applicable 401k eligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for Full time teammates Employee Access Perks Career Advancement Opportunities Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Compensation is $17-19 Per hour based on experience. This role includes additional incentives. The General Service Technician is a blended role with both front and back shop responsibilities, including at least two days per week dedicated to front counter duties. Job Description
Responsibilities:
Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation. Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations. Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures. Test drive vehicles in accordance with Monro’s Road Test policy, including consistently dedicated test drive routes, while observing utilizing our all local traffic and safety laws. Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. Under the direction of management, assists in various aspects of guest care, work order completion and register assistance, facility maintenance, and outside purchase ordering. Able to understand and effectively communicate all products and services Monro offers to guests. Perform other duties as assigned and required. Qualifications
High School Diploma or equivalent is preferred. Automotive training including basic car maintenance and repair or the equivalent combination of education and experience. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives. Required to own a basic set of tools or participate in Monro’s tool purchase program. Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Ability to work flexible hours, days, evenings, weekends, and holidays. Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Benefits
Performance based incentives Paid vacation and holidays for Full-Time Teammates Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses, where applicable 401k eligibility immediately upon hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for Full time teammates Employee Access Perks Career Advancement Opportunities Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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