Monro, Inc.
Automotive General Service Technician
Monro, Inc., Winchester, California, United States, 92596
1 day ago Be among the first 25 applicants
Company Description Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people‑first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections.
Under the Monro banner, we are united in TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision.
About The Role The General Service Technician role is full‑time or part‑time and is an hourly position based on the needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5‑Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring guest expectations for time commitments and quality are consistently met.
Responsibilities
Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
Tire services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
Vehicle services – perform lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade and filter replacements), battery testing and installations.
Consistently complete Monro’s Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest‑ready condition.
Consistently perform service(s) in accordance with Monro’s safety standards including, but not limited to, Monro’s Wheel Torque, Oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes and observing all local traffic and safety laws.
Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Use all required safety standards set forth in training and policies.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Compensation Hourly range: $17–$20, eligible for additional compensation and incentives. Pay is determined based on experience level.
Qualifications
High School Diploma or equivalent is preferred.
Automotive training including basic car maintenance and repair or equivalent combination of education and experience.
Must possess a current valid driver’s license and a satisfactory Motor Vehicle Report (MVR) and be able to operate customers’ vehicles for test drives.
Required to own a basic set of tools or participate in Monro’s tool purchase program.
Profile Summary
Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.
Strong customer service skills.
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Additional Information This job operates in an automotive shop environment. The job will have exposure to moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Benefits
Performance‑based incentives
Paid vacation and holidays for full‑time teammates
Reimbursement for ASE certifications
Reimbursement for state inspection licenses, where applicable
401(k) eligibility immediately upon hire
Direct deposit
Employee discounts
Health, vision, and dental for full‑time teammates
Employee access perks
Career advancement opportunities
Growth Opportunity At Monro we’re committed to helping our teammates grow their careers through coursework, demonstrating leadership skills and open opportunities. Our teammates receive on‑the‑job training, company‑sponsored certifications, and course curriculum in Monro University that empowers them to advance to the next level of their careers.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industry Automotive
Monro Inc. is proud to be an Equal Employment Opportunity / affirmative action employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
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Company Description Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people‑first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections.
Under the Monro banner, we are united in TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision.
About The Role The General Service Technician role is full‑time or part‑time and is an hourly position based on the needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5‑Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring guest expectations for time commitments and quality are consistently met.
Responsibilities
Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
Tire services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
Vehicle services – perform lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade and filter replacements), battery testing and installations.
Consistently complete Monro’s Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest‑ready condition.
Consistently perform service(s) in accordance with Monro’s safety standards including, but not limited to, Monro’s Wheel Torque, Oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes and observing all local traffic and safety laws.
Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Use all required safety standards set forth in training and policies.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Compensation Hourly range: $17–$20, eligible for additional compensation and incentives. Pay is determined based on experience level.
Qualifications
High School Diploma or equivalent is preferred.
Automotive training including basic car maintenance and repair or equivalent combination of education and experience.
Must possess a current valid driver’s license and a satisfactory Motor Vehicle Report (MVR) and be able to operate customers’ vehicles for test drives.
Required to own a basic set of tools or participate in Monro’s tool purchase program.
Profile Summary
Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.
Strong customer service skills.
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Additional Information This job operates in an automotive shop environment. The job will have exposure to moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Benefits
Performance‑based incentives
Paid vacation and holidays for full‑time teammates
Reimbursement for ASE certifications
Reimbursement for state inspection licenses, where applicable
401(k) eligibility immediately upon hire
Direct deposit
Employee discounts
Health, vision, and dental for full‑time teammates
Employee access perks
Career advancement opportunities
Growth Opportunity At Monro we’re committed to helping our teammates grow their careers through coursework, demonstrating leadership skills and open opportunities. Our teammates receive on‑the‑job training, company‑sponsored certifications, and course curriculum in Monro University that empowers them to advance to the next level of their careers.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industry Automotive
Monro Inc. is proud to be an Equal Employment Opportunity / affirmative action employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
#J-18808-Ljbffr