Thomson Reuters
Customer Success Manager (Legal AI Solutions) - Courts
Thomson Reuters, South San Francisco, California, us, 94083
Overview
Employer Industry: Legal Technology Solutions
Why consider this job opportunity
Salary up to $266,500
Flexibility to work from anywhere for up to 8 weeks per year
Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement
Opportunities for career development and growth through continuous learning programs
Award-winning company culture focused on inclusion, belonging, and work-life balance
Chance to make a meaningful impact in the community through volunteer initiatives
What to Expect (Job Responsibilities)
Engage with government executives to understand their goals and provide strategic guidance
Create joint success plans with government personnel to maximize value from legal AI solutions
Collaborate with clients to identify business challenges and design tailored workflows
Partner with customers to ensure appropriate training and strategies to increase adoption
Lead executive business reviews to capture value delivered to government customers
What is Required (Qualifications)
Formal legal education (JD) or significant experience in legal technology and government customers
Minimum of 5 years of experience in Customer Success, Consulting, or Account Management
Familiarity with legal technology or AI-driven platforms
Strong interpersonal and communication skills for building trusted relationships
Proactive and customer-centric mindset focused on delivering measurable outcomes
How to Stand Out (Preferred Qualifications)
Experience working with state and local courts or government customers
Background in leading legal tech consulting organizations or SaaS firms
Curiosity about technology and AI developments in the legal field
Proven ability to work cross-functionally with various teams to achieve mutual goals
#LegalTech #CustomerSuccess #CareerGrowth #FlexibleWork #ImpactfulWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Employer Industry: Legal Technology Solutions
Why consider this job opportunity
Salary up to $266,500
Flexibility to work from anywhere for up to 8 weeks per year
Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement
Opportunities for career development and growth through continuous learning programs
Award-winning company culture focused on inclusion, belonging, and work-life balance
Chance to make a meaningful impact in the community through volunteer initiatives
What to Expect (Job Responsibilities)
Engage with government executives to understand their goals and provide strategic guidance
Create joint success plans with government personnel to maximize value from legal AI solutions
Collaborate with clients to identify business challenges and design tailored workflows
Partner with customers to ensure appropriate training and strategies to increase adoption
Lead executive business reviews to capture value delivered to government customers
What is Required (Qualifications)
Formal legal education (JD) or significant experience in legal technology and government customers
Minimum of 5 years of experience in Customer Success, Consulting, or Account Management
Familiarity with legal technology or AI-driven platforms
Strong interpersonal and communication skills for building trusted relationships
Proactive and customer-centric mindset focused on delivering measurable outcomes
How to Stand Out (Preferred Qualifications)
Experience working with state and local courts or government customers
Background in leading legal tech consulting organizations or SaaS firms
Curiosity about technology and AI developments in the legal field
Proven ability to work cross-functionally with various teams to achieve mutual goals
#LegalTech #CustomerSuccess #CareerGrowth #FlexibleWork #ImpactfulWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr