TRSS
Customer Success Manager (Legal AI Solutions)
TRSS, Los Angeles, California, United States, 90079
Employer Industry: Legal Technology Solutions
Why consider this job opportunity: - Salary up to $169,000 - Opportunity for career advancement and growth within a leading AI-driven legal technology company - Flexible work arrangements, including the ability to work from anywhere for up to 8 weeks per year - Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement - Supportive workplace policies to help manage personal and professional responsibilities - Chance to make a meaningful impact in the legal industry by helping clients pursue justice and transparency
What to Expect (Job Responsibilities): - Engage with customers to understand their business goals and provide strategic guidance - Create success plans with customers to ensure value delivery from legal AI solutions - Collaborate with customers to design tailored workflows that address specific business challenges - Partner with customers to drive user training and adoption of legal AI solutions - Lead executive business reviews to capture value delivered and develop joint roadmaps for success
What is Required (Qualifications): - Formal legal education (JD) or substantial experience working with legal technology or legal professionals - Minimum of 5 years of experience in Customer Success, Consulting, Account Management, or a related role - Familiarity with legal technology or AI-driven platforms and a willingness to stay updated on advancements - Strong interpersonal and communication skills with a proven ability to build trusted relationships - Customer-centric mindset focused on delivering measurable outcomes and ensuring satisfaction
How to Stand Out (Preferred Qualifications): - Experience working with leading legal tech consulting organizations or SaaS firms - Proven ability to collaborate cross-functionally with Sales, Product, Marketing, and Support teams - Curiosity and eagerness to learn about technology and AI developments in the legal sector
#LegalTech #CustomerSuccess #AIInnovation #CareerGrowth #FlexibleWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Why consider this job opportunity: - Salary up to $169,000 - Opportunity for career advancement and growth within a leading AI-driven legal technology company - Flexible work arrangements, including the ability to work from anywhere for up to 8 weeks per year - Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement - Supportive workplace policies to help manage personal and professional responsibilities - Chance to make a meaningful impact in the legal industry by helping clients pursue justice and transparency
What to Expect (Job Responsibilities): - Engage with customers to understand their business goals and provide strategic guidance - Create success plans with customers to ensure value delivery from legal AI solutions - Collaborate with customers to design tailored workflows that address specific business challenges - Partner with customers to drive user training and adoption of legal AI solutions - Lead executive business reviews to capture value delivered and develop joint roadmaps for success
What is Required (Qualifications): - Formal legal education (JD) or substantial experience working with legal technology or legal professionals - Minimum of 5 years of experience in Customer Success, Consulting, Account Management, or a related role - Familiarity with legal technology or AI-driven platforms and a willingness to stay updated on advancements - Strong interpersonal and communication skills with a proven ability to build trusted relationships - Customer-centric mindset focused on delivering measurable outcomes and ensuring satisfaction
How to Stand Out (Preferred Qualifications): - Experience working with leading legal tech consulting organizations or SaaS firms - Proven ability to collaborate cross-functionally with Sales, Product, Marketing, and Support teams - Curiosity and eagerness to learn about technology and AI developments in the legal sector
#LegalTech #CustomerSuccess #AIInnovation #CareerGrowth #FlexibleWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr