EssilorLuxottica
Overview
Requisition ID: 898526 Store #: 000141 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We have a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Quality care helps us see the joy in life. Learning from the best makes us all better. Continuing our legacy of the highest optical standards helps us innovate the future in optical care. LensCrafters is part of EssilorLuxottica, a global leader in design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. GENERAL FUNCTION: The Team Lead creates exceptional value in the lives of customers and patients by delivering exceptional customer service. Ensures customers and patients are always delighted. Assists in the achievement of store success by managing key optical and lab processes (if applicable) and systems to deliver exceptional results. Responsibilities
While working in Retail Ensure the LensCrafters team provides unsurpassed Customer Service Proactive and solution driven, accurate execution and product knowledge Assist customers with selections, provide recommendations, assist sales associates Serve as a responsible alternate store key holder While working in Lab, if applicable Custom fits glasses and precisely place prescription in lenses Work with associates to strengthen their knowledge, skill, and certification for foundational product and store processes related to lens and lab technology Ensure finished eyewear meets optical standards and customer requirements Create a safe working environment for all, demonstrate safe work practices Responsible for basic operation, cleaning and ongoing maintenance of lab tools and systems Basic Qualifications
HS diploma/GED Strong optical and retail experience Knowledge of current optical theory and merchandise Strong communicator and listener Strong inter-personal skills Strong basic math skills Sales skills Problem solving ability Familiarity with cash register, computers and calculators Leadership and training experience Edging and mounting experience Basic optics knowledge and optical measurement experience Preferred Qualifications
State licensure (if applicable) and/or ABO Certification in non-licensed states LensCrafters Final Eyewear Inspector Certification LensCrafters Quality, Fitting and Adjusting Program Optical machinery/instruments experience Customer service experience AccuFit Digital Measurement System certification Knowledge of current store merchandise and lens options Benefits
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Compliance and Equal Opportunity
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
#J-18808-Ljbffr
Requisition ID: 898526 Store #: 000141 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We have a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Quality care helps us see the joy in life. Learning from the best makes us all better. Continuing our legacy of the highest optical standards helps us innovate the future in optical care. LensCrafters is part of EssilorLuxottica, a global leader in design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. GENERAL FUNCTION: The Team Lead creates exceptional value in the lives of customers and patients by delivering exceptional customer service. Ensures customers and patients are always delighted. Assists in the achievement of store success by managing key optical and lab processes (if applicable) and systems to deliver exceptional results. Responsibilities
While working in Retail Ensure the LensCrafters team provides unsurpassed Customer Service Proactive and solution driven, accurate execution and product knowledge Assist customers with selections, provide recommendations, assist sales associates Serve as a responsible alternate store key holder While working in Lab, if applicable Custom fits glasses and precisely place prescription in lenses Work with associates to strengthen their knowledge, skill, and certification for foundational product and store processes related to lens and lab technology Ensure finished eyewear meets optical standards and customer requirements Create a safe working environment for all, demonstrate safe work practices Responsible for basic operation, cleaning and ongoing maintenance of lab tools and systems Basic Qualifications
HS diploma/GED Strong optical and retail experience Knowledge of current optical theory and merchandise Strong communicator and listener Strong inter-personal skills Strong basic math skills Sales skills Problem solving ability Familiarity with cash register, computers and calculators Leadership and training experience Edging and mounting experience Basic optics knowledge and optical measurement experience Preferred Qualifications
State licensure (if applicable) and/or ABO Certification in non-licensed states LensCrafters Final Eyewear Inspector Certification LensCrafters Quality, Fitting and Adjusting Program Optical machinery/instruments experience Customer service experience AccuFit Digital Measurement System certification Knowledge of current store merchandise and lens options Benefits
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Compliance and Equal Opportunity
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
#J-18808-Ljbffr