HCA Healthcare
Overview
Sr Clinical Analyst HOC WFH role at HCA Healthcare. The Senior Clinical Analyst supports implementations and ongoing support of HCA’s standard Electronic Medical Record systems across the enterprise for Hospital Operated Clinics. Under the direction of the Ambulatory EHR AVP, the Senior Clinical Analyst assists with implementing Hospital Owned Clinics (HOC) on standardized platforms and provides long-term support of these facilities. This role involves collaborating with vendors, end user interaction, conducting workflow analysis, assisting with system design and build, and supporting end users in the clinics in the system. The analyst helps coordinate installations and assists with vendor ongoing support and maintenance to ensure seamless operations. The Senior Clinical Analyst regularly communicates to the manager regarding the status of assigned clinics and escalates issues as needed to maintain care and business continuity.
Responsibilities
Assists in project tasks as assigned by the manager, including contributing to project timelines, deliverables and resource coordination
Provides enterprise support and guidance to end users during conversions, upgrades, and new functionality
Works closely with business partners across the enterprise, providing updates on risk and project status to local and corporate leadership
Acts as a resource for local support teams, offering guidance and troubleshooting assistance
Collaborates with vendors to ensure assigned tasks/deliverables are completed on schedule, escalating to the Manager as needed
Serves as a SME for end users and vendor colleagues regarding HCA clinic workflows and build configurations
Shares industry and software knowledge with enterprise EHR teams
Supports and participates in testing and upgrades of vendor software
Conducts problem analysis and issue resolution for issues related to the EHR software through vendor support mechanisms
Drives resolution of complicated end user issues with vendors and documents status
Identifies critical issues, areas of improvement, and workflow applications as needed
Stays abreast of system changes and updates as well as organizational policies and workflows related to local and corporate HOC standards
Provides regular feedback on vendor analyst performance and interactions during implementations and long-term support
Completes all assigned work, documentation and deliverables on time and with accuracy
All other duties as assigned
Education
Bachelor’s degree in business, computer science, health care or related field preferred; experience in lieu of education considered
Experience
Minimum of 3 years clinical experience in a hospital or outpatient clinic (MA, Tech, RN, LPN, etc.)
Minimum of 5 or more years’ experience in information systems training and education
Physician revenue cycle experience preferred
Previous experience with implementation of an electronic health record in a hospital or outpatient setting
Prior experience in a project management role with demonstrated leadership skills leading other people on a team to achieve success in the implementation of system applications
Ability to work effectively in a virtual environment
Effective written and oral communication skills, including instructional and presenting skills
This job requires >50% and up to 75% travel
"Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr., HCA Healthcare Co-Founder
Benefits HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage, free telemedicine services and free AirMed medical transportation
Options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund with free employee-only coverage for eligible colleagues
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. If you are dedicated to caring for the well-being of others, this could be your next opportunity. We promptly review all applications. Highly qualified candidates will be contacted for interviews. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location and related postings: Nashville, TN; Franklin, TN
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Sr Clinical Analyst HOC WFH role at HCA Healthcare. The Senior Clinical Analyst supports implementations and ongoing support of HCA’s standard Electronic Medical Record systems across the enterprise for Hospital Operated Clinics. Under the direction of the Ambulatory EHR AVP, the Senior Clinical Analyst assists with implementing Hospital Owned Clinics (HOC) on standardized platforms and provides long-term support of these facilities. This role involves collaborating with vendors, end user interaction, conducting workflow analysis, assisting with system design and build, and supporting end users in the clinics in the system. The analyst helps coordinate installations and assists with vendor ongoing support and maintenance to ensure seamless operations. The Senior Clinical Analyst regularly communicates to the manager regarding the status of assigned clinics and escalates issues as needed to maintain care and business continuity.
Responsibilities
Assists in project tasks as assigned by the manager, including contributing to project timelines, deliverables and resource coordination
Provides enterprise support and guidance to end users during conversions, upgrades, and new functionality
Works closely with business partners across the enterprise, providing updates on risk and project status to local and corporate leadership
Acts as a resource for local support teams, offering guidance and troubleshooting assistance
Collaborates with vendors to ensure assigned tasks/deliverables are completed on schedule, escalating to the Manager as needed
Serves as a SME for end users and vendor colleagues regarding HCA clinic workflows and build configurations
Shares industry and software knowledge with enterprise EHR teams
Supports and participates in testing and upgrades of vendor software
Conducts problem analysis and issue resolution for issues related to the EHR software through vendor support mechanisms
Drives resolution of complicated end user issues with vendors and documents status
Identifies critical issues, areas of improvement, and workflow applications as needed
Stays abreast of system changes and updates as well as organizational policies and workflows related to local and corporate HOC standards
Provides regular feedback on vendor analyst performance and interactions during implementations and long-term support
Completes all assigned work, documentation and deliverables on time and with accuracy
All other duties as assigned
Education
Bachelor’s degree in business, computer science, health care or related field preferred; experience in lieu of education considered
Experience
Minimum of 3 years clinical experience in a hospital or outpatient clinic (MA, Tech, RN, LPN, etc.)
Minimum of 5 or more years’ experience in information systems training and education
Physician revenue cycle experience preferred
Previous experience with implementation of an electronic health record in a hospital or outpatient setting
Prior experience in a project management role with demonstrated leadership skills leading other people on a team to achieve success in the implementation of system applications
Ability to work effectively in a virtual environment
Effective written and oral communication skills, including instructional and presenting skills
This job requires >50% and up to 75% travel
"Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr., HCA Healthcare Co-Founder
Benefits HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage, free telemedicine services and free AirMed medical transportation
Options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund with free employee-only coverage for eligible colleagues
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. If you are dedicated to caring for the well-being of others, this could be your next opportunity. We promptly review all applications. Highly qualified candidates will be contacted for interviews. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location and related postings: Nashville, TN; Franklin, TN
#J-18808-Ljbffr