North Memorial Health
Registration Specialist: Emergency Care Center
North Memorial Health, Minneapolis, Minnesota, United States, 55400
Overview
Registration Specialist: Emergency Care Center at North Memorial Health. The role involves greeting visitors, registering customers, and ensuring accurate data entry into the hospital system. Responsibilities
Greet visitors and arriving customers, provide directions, and escort customers and families to their destinations when time permits. Register customers by obtaining and verifying identification, demographic and insurance information. Ensure customers are correctly identified and information is recorded accurately in the hospital system. Qualifications
Education: High school diploma or equivalent. Experience: 6+ months clerical and/or customer service experience in a hospital, clinic, or physician’s office; 1+ years scheduling or registration experience preferred. Strong knowledge of medical terminology. Strong problem-solving and critical-thinking skills. Ability to handle stressful situations and maintain composure around customers, families, guests, and team members. Effective planning, organizational and detail-oriented skills. Solid PC skills including MS applications and Internet. Strong communication skills (written and oral) appropriate to the audience. Ability to resolve conflicts positively and respond to diverse needs and perspectives. Commitment to delivering high-quality customer service and maintaining safety and infection control standards. Must be able to read, write, and speak effectively in English. About North Memorial Health and DE&I
The North Memorial Health System is dedicated to building a diverse, inclusive and authentic workplace. We recognize that the strength of our team lies in our diversity and we embrace the unique contributions and experiences of each person. Benefits
Health & Welfare Benefit Packages 401k Retirement Match or Pension Plan, based on workgroup eligibility Generous Paid Time Off (PTO) Plans Adoption Reimbursement up to $3000 per child Child Care Discount Program with New Horizon 10% off weekly childcare tuition Education/Tuition Reimbursement 24/7 Fitness Center Access for all benefit eligible team members Public Student Loan Forgiveness program eligibility for eligible positions since North Memorial Health is a non-profit organization Position Details
Work Group: Maple Grove Hours per two week pay period: 72 Shift: Day/Evening 8 & 12 hours Weekend Requirement: Every Weekend Call Requirement: None Remote or On-site: On-site FLSA Status: Non-Exempt Benefit Eligibility: Health insurance benefits are available based on work group eligibility Salary Range: N11 ($19.76 - $29.64), based on experience Shift Differential: May include differential pay depending on position and shift Senioriy level
Entry level Employment type
Part-time Job function
Administrative Industries: Hospitals and Health Care
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Registration Specialist: Emergency Care Center at North Memorial Health. The role involves greeting visitors, registering customers, and ensuring accurate data entry into the hospital system. Responsibilities
Greet visitors and arriving customers, provide directions, and escort customers and families to their destinations when time permits. Register customers by obtaining and verifying identification, demographic and insurance information. Ensure customers are correctly identified and information is recorded accurately in the hospital system. Qualifications
Education: High school diploma or equivalent. Experience: 6+ months clerical and/or customer service experience in a hospital, clinic, or physician’s office; 1+ years scheduling or registration experience preferred. Strong knowledge of medical terminology. Strong problem-solving and critical-thinking skills. Ability to handle stressful situations and maintain composure around customers, families, guests, and team members. Effective planning, organizational and detail-oriented skills. Solid PC skills including MS applications and Internet. Strong communication skills (written and oral) appropriate to the audience. Ability to resolve conflicts positively and respond to diverse needs and perspectives. Commitment to delivering high-quality customer service and maintaining safety and infection control standards. Must be able to read, write, and speak effectively in English. About North Memorial Health and DE&I
The North Memorial Health System is dedicated to building a diverse, inclusive and authentic workplace. We recognize that the strength of our team lies in our diversity and we embrace the unique contributions and experiences of each person. Benefits
Health & Welfare Benefit Packages 401k Retirement Match or Pension Plan, based on workgroup eligibility Generous Paid Time Off (PTO) Plans Adoption Reimbursement up to $3000 per child Child Care Discount Program with New Horizon 10% off weekly childcare tuition Education/Tuition Reimbursement 24/7 Fitness Center Access for all benefit eligible team members Public Student Loan Forgiveness program eligibility for eligible positions since North Memorial Health is a non-profit organization Position Details
Work Group: Maple Grove Hours per two week pay period: 72 Shift: Day/Evening 8 & 12 hours Weekend Requirement: Every Weekend Call Requirement: None Remote or On-site: On-site FLSA Status: Non-Exempt Benefit Eligibility: Health insurance benefits are available based on work group eligibility Salary Range: N11 ($19.76 - $29.64), based on experience Shift Differential: May include differential pay depending on position and shift Senioriy level
Entry level Employment type
Part-time Job function
Administrative Industries: Hospitals and Health Care
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