North Memorial Health
Registration Specialist - Emergency Care Center
North Memorial Health, Minneapolis, Minnesota, United States, 55400
Registration Specialist - Emergency Care Center
Join to apply for the Registration Specialist - Emergency Care Center role at North Memorial Health.
Why North Memorial Health At North Memorial Health, you’re part of an inclusive health team rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness, and Create Impact. Empathy and care are at the heart of North’s culture, designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.
Benefits the North Way!
Health & Welfare Benefit Packages
401(k) Retirement Match or Pension Plan, based on workgroup eligibility
Generous Paid Time Off (PTO) Plans
Adoption Reimbursement up to $3,000 per child
Child Care Discount Program with New Horizon 10% off weekly childcare tuition
Education/Tuition Reimbursement
24/7 Fitness Center Access for all benefit eligible team members
Commitment to Diversity, Equity & Inclusion At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences and to promote a workforce that enables authenticity.
About This Position The Registration Specialist is responsible for greeting visitors/arriving customers, providing directions and escorting customers and families to their destinations, as time permits. Concurrently the Registration Specialist accurately registers customers into the hospital system, ensuring correct identification and recording of demographic and insurance information. Actively and consistently demonstrates the mission, vision, values and guiding principles of Maple Grove Hospital.
Requirements Education
High school diploma or equivalent.
Experience
6+ months clerical and/or customer service experience in a hospital, clinic or physician’s office.
1+ years scheduling or registration experience in a hospital, clinic, or physician’s office preferred.
Strong knowledge of medical terminology.
Strong problem solving and critical thinking skills.
Ability to handle stressful situations and maintain composure in presence of customers, families, guests, and team members.
Effective planning, organizational and detail‑oriented skills.
Solid PC skills to include MS applications, Internet, etc.
Strong communication skills with demonstrated ability to express ideas and information clearly and concisely in a manner appropriate to the audience.
Demonstrated ability to deal with conflict in a positive manner, considering the needs and feelings of others.
Ability to maintain quality, safety, and infection control standards.
Must be able to read, write and speak effectively in English.
The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: Maple Grove
Hours per two‑week pay period: 40
Shift: Day/Evening 8 & 12 hours
Weekend Requirement: Every Other Weekend
Call Requirement: None
Remote or On‑site: On‑site
FLSA Status: Non‑Exempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range: N11 ($19.76 – $29.64), based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
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Why North Memorial Health At North Memorial Health, you’re part of an inclusive health team rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness, and Create Impact. Empathy and care are at the heart of North’s culture, designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.
Benefits the North Way!
Health & Welfare Benefit Packages
401(k) Retirement Match or Pension Plan, based on workgroup eligibility
Generous Paid Time Off (PTO) Plans
Adoption Reimbursement up to $3,000 per child
Child Care Discount Program with New Horizon 10% off weekly childcare tuition
Education/Tuition Reimbursement
24/7 Fitness Center Access for all benefit eligible team members
Commitment to Diversity, Equity & Inclusion At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences and to promote a workforce that enables authenticity.
About This Position The Registration Specialist is responsible for greeting visitors/arriving customers, providing directions and escorting customers and families to their destinations, as time permits. Concurrently the Registration Specialist accurately registers customers into the hospital system, ensuring correct identification and recording of demographic and insurance information. Actively and consistently demonstrates the mission, vision, values and guiding principles of Maple Grove Hospital.
Requirements Education
High school diploma or equivalent.
Experience
6+ months clerical and/or customer service experience in a hospital, clinic or physician’s office.
1+ years scheduling or registration experience in a hospital, clinic, or physician’s office preferred.
Strong knowledge of medical terminology.
Strong problem solving and critical thinking skills.
Ability to handle stressful situations and maintain composure in presence of customers, families, guests, and team members.
Effective planning, organizational and detail‑oriented skills.
Solid PC skills to include MS applications, Internet, etc.
Strong communication skills with demonstrated ability to express ideas and information clearly and concisely in a manner appropriate to the audience.
Demonstrated ability to deal with conflict in a positive manner, considering the needs and feelings of others.
Ability to maintain quality, safety, and infection control standards.
Must be able to read, write and speak effectively in English.
The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: Maple Grove
Hours per two‑week pay period: 40
Shift: Day/Evening 8 & 12 hours
Weekend Requirement: Every Other Weekend
Call Requirement: None
Remote or On‑site: On‑site
FLSA Status: Non‑Exempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range: N11 ($19.76 – $29.64), based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
#J-18808-Ljbffr