Switch4 LLC
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Field Service Engineer
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Switch4 LLC 1 day ago Be among the first 25 applicants Join to apply for the
Field Service Engineer
role at
Switch4 LLC Job Summary
An exciting opportunity is available for a Job Title:
Field Service Engineer
Location:
Greensboro, NC
Employment Type:
Full-Time
Job Summary
An exciting opportunity is available for a
Field Service Engineer
to support cutting-edge Single Pass Inkjet press technology used in the corrugated market. This role plays a vital part in providing exceptional technical support and ensuring optimal equipment performance at customer sites. The successful candidate will be responsible for installations, troubleshooting, maintenance, customer training, and overall equipment service operations.
Key Responsibilities
Technical Support
Install machinery through to full production acceptance in collaboration with HQ. Support production ramp-up and train machine operators. Update Technical Support and internal teams on customer interventions. Manage spare parts and returns efficiently.
Customer Experience
Maintain professional, proactive communication with customers. Understand client needs and resolve technical issues promptly. Ensure work sites are left in better condition than when arrived.
Administration & Documentation
Maintain detailed activity logs and service records. Submit accurate daily timecards. Commit to ongoing technical development and complete required training modules (e.g., Litmos). Participate in both domestic and international training, including programs at headquarters in Belgium.
Travel & Expenses
Book travel proactively for cost-efficiency. Submit expense reports promptly, typically by the following Monday after travel.
Other Duties
Perform additional responsibilities as assigned by management.
Qualifications
High School Diploma or GED required; associate or bachelor's degree preferred. 2-5 years of experience in break/fix, electrical/mechanical repair. Prior experience with machine installation and industrial inkjet or prepress technology is highly desirable. Ability to travel occasionally (domestically/internationally) and work flexible hours, including some weekends. Strong problem-solving, organizational, and customer service skills. Proficient in Microsoft Office and Internet-based applications. Physically fit and capable of lifting up to 50 lbs, navigating tight spaces, and standing for extended periods. Must hold a valid Driver's License.
Ideal Candidate Profile
Hands-on experience with major equipment installation and service. Independent, self-motivated worker comfortable working without direct supervision. Background in industrial inkjet systems, prepress, or experience with companies like Client, EFI, Barberan, Fujifilm, AGFA, Konica Minolta, or Canon is a strong plus.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Switch4 LLC by 2x Sign in to set job alerts for “Field Services Engineer” roles.
Field Service Representative (Machinery Technician)
Field Service Representative (Machinery Technician)
Field Service Technician Capital (West- North Carolina) 1 1
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Burlington, NC $70,000.00-$100,000.00 2 days ago Commercial Sales Representative – Field-Based | B2B Services
Burlington, NC $70,000.00-$100,000.00 2 days ago Greensboro, NC $115,000.00-$150,000.00 17 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Field Service Engineer
role at
Switch4 LLC 1 day ago Be among the first 25 applicants Join to apply for the
Field Service Engineer
role at
Switch4 LLC Job Summary
An exciting opportunity is available for a Job Title:
Field Service Engineer
Location:
Greensboro, NC
Employment Type:
Full-Time
Job Summary
An exciting opportunity is available for a
Field Service Engineer
to support cutting-edge Single Pass Inkjet press technology used in the corrugated market. This role plays a vital part in providing exceptional technical support and ensuring optimal equipment performance at customer sites. The successful candidate will be responsible for installations, troubleshooting, maintenance, customer training, and overall equipment service operations.
Key Responsibilities
Technical Support
Install machinery through to full production acceptance in collaboration with HQ. Support production ramp-up and train machine operators. Update Technical Support and internal teams on customer interventions. Manage spare parts and returns efficiently.
Customer Experience
Maintain professional, proactive communication with customers. Understand client needs and resolve technical issues promptly. Ensure work sites are left in better condition than when arrived.
Administration & Documentation
Maintain detailed activity logs and service records. Submit accurate daily timecards. Commit to ongoing technical development and complete required training modules (e.g., Litmos). Participate in both domestic and international training, including programs at headquarters in Belgium.
Travel & Expenses
Book travel proactively for cost-efficiency. Submit expense reports promptly, typically by the following Monday after travel.
Other Duties
Perform additional responsibilities as assigned by management.
Qualifications
High School Diploma or GED required; associate or bachelor's degree preferred. 2-5 years of experience in break/fix, electrical/mechanical repair. Prior experience with machine installation and industrial inkjet or prepress technology is highly desirable. Ability to travel occasionally (domestically/internationally) and work flexible hours, including some weekends. Strong problem-solving, organizational, and customer service skills. Proficient in Microsoft Office and Internet-based applications. Physically fit and capable of lifting up to 50 lbs, navigating tight spaces, and standing for extended periods. Must hold a valid Driver's License.
Ideal Candidate Profile
Hands-on experience with major equipment installation and service. Independent, self-motivated worker comfortable working without direct supervision. Background in industrial inkjet systems, prepress, or experience with companies like Client, EFI, Barberan, Fujifilm, AGFA, Konica Minolta, or Canon is a strong plus.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Switch4 LLC by 2x Sign in to set job alerts for “Field Services Engineer” roles.
Field Service Representative (Machinery Technician)
Field Service Representative (Machinery Technician)
Field Service Technician Capital (West- North Carolina) 1 1
Heavy Equipment Field Service Technician
Traveling Field Service Technician - Bleachers and Overhead Athletic Equipment
Franklinville, NC $17.00-$25.00 4 months ago Heavy Equipment Field Service Technician (Greensboro)
Building Automation Systems Service Sales Engineer
Greensboro--Winston-Salem--High Point Area 1 week ago Greensboro, NC $150,000.00-$160,000.00 4 days ago Greensboro--Winston-Salem--High Point Area $75,000.00-$120,000.00 1 day ago Industrial Inkjet / Prepress Field Service Technician
Greensboro, NC $67,000.00-$134,000.00 5 days ago OSP Construction Project Engineer - Telecommunications
Greensboro, NC $90,000.00-$125,000.00 3 days ago Commercial Sales Representative – Field-Based | B2B Services
Burlington, NC $70,000.00-$100,000.00 2 days ago Commercial Sales Representative – Field-Based | B2B Services
Burlington, NC $70,000.00-$100,000.00 2 days ago Greensboro, NC $115,000.00-$150,000.00 17 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr