Logo
Insight Health Systems

Concierge Coordinator

Insight Health Systems, Chicago, Illinois, United States, 60290

Save Job

Join to apply for the

Concierge Coordinator

role at

Insight Health Systems . Insight Health Systems provided pay range: This range is provided by Insight Health Systems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$20.00/hr - $22.00/hr About Insight Health Systems

At

Insight Hospital and Medical Center Chicago , we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location aims to work closely with the community to build a full-service hospital in the Bronzeville area, increasing services to meet community needs. Our mission is to deliver compassionate, expert care with a team dedicated to providing world-class service. Join us to be part of a team that prioritizes PATIENT CARE SECOND TO NONE! All duties are to be performed confidentially, aligning with our mission, values, and behaviors. Employees are expected to provide high-quality care, service, and kindness to patients, staff, physicians, volunteers, and guests. Role Overview

The Concierge Coordinator provides outstanding customer service to hospital patients and visitors, connecting them to resources, scheduling appointments, and ensuring comfort and satisfaction. Responsibilities

Schedule appointments with primary care and specialists; connect patients to resources (e.g., Medicaid, food stamps). Greet and welcome patients, ensuring high satisfaction levels. Assist in comforting patients by addressing anxieties and answering questions. Record patient information for follow-up. Maintain confidentiality and HIPAA compliance. Ensure patient comfort and satisfaction through excellent care. Qualifications

High School Diploma required. Good communication skills (oral and written). Ability to read work orders and follow verbal instructions. Positive attitude (SMILE). Excellent customer service skills. Benefits

Paid Sick and Vacation Time after 90 days. Health, vision, and dental benefits after 30 days. Disability and life insurance after 30 days. Employees must be vaccinated for COVID-19, with accommodations for medical or religious reasons. We are an equal opportunity employer committed to diversity. Additional Details

Seniority level: Entry level Employment type: Full-time Job function: Other Industry: Hospitals and Healthcare

#J-18808-Ljbffr