ServiceTitan
Overview
Employer Industry: Software Solutions for Service Industries
Why consider this job opportunity
Salary up to $138,400
Annual bonus and equity included in the total compensation package
Comprehensive health and wellness benefits, including company-paid medical, dental, and vision
Flexible time off with ample learning and development opportunities
Support for Titans at all stages of life, including parental leave and fertility services
Recognition and rewards for great work through peer-nominated awards and Bonusly
Job Responsibilities
Develop strong working relationships with corporate contacts in strategic accounts
Coach and train corporate staff, franchise owners, and end users on product best practices
Collaborate with customers and product managers to manage product enhancement requests
Analyze user engagement data and identify actionable insights, reporting on KPIs regularly
Onboard new customers to the employer's services while managing long-term relationships
Qualifications
5+ years of relevant experience managing multiple accounts and/or projects
Exceptional account management and project management skills with attention to detail
Demonstrated ability to learn new software programs and maximize their potential
Strong communication and organizational skills, with a team player mentality
Proven problem-solving skills with the ability to address challenges creatively
Preferred Qualifications
Experience in fast-paced, entrepreneurial environments
Ability to proactively address customer needs and take initiative in managing accounts
Familiarity with analyzing user engagement data for strategic insights
Previous experience in customer success or account management within the software industry
#SoftwareSolutions #CustomerSuccess #CareerOpportunity #FlexibleWork #HealthAndWellness
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Why consider this job opportunity
Salary up to $138,400
Annual bonus and equity included in the total compensation package
Comprehensive health and wellness benefits, including company-paid medical, dental, and vision
Flexible time off with ample learning and development opportunities
Support for Titans at all stages of life, including parental leave and fertility services
Recognition and rewards for great work through peer-nominated awards and Bonusly
Job Responsibilities
Develop strong working relationships with corporate contacts in strategic accounts
Coach and train corporate staff, franchise owners, and end users on product best practices
Collaborate with customers and product managers to manage product enhancement requests
Analyze user engagement data and identify actionable insights, reporting on KPIs regularly
Onboard new customers to the employer's services while managing long-term relationships
Qualifications
5+ years of relevant experience managing multiple accounts and/or projects
Exceptional account management and project management skills with attention to detail
Demonstrated ability to learn new software programs and maximize their potential
Strong communication and organizational skills, with a team player mentality
Proven problem-solving skills with the ability to address challenges creatively
Preferred Qualifications
Experience in fast-paced, entrepreneurial environments
Ability to proactively address customer needs and take initiative in managing accounts
Familiarity with analyzing user engagement data for strategic insights
Previous experience in customer success or account management within the software industry
#SoftwareSolutions #CustomerSuccess #CareerOpportunity #FlexibleWork #HealthAndWellness
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr