University of Utah Health
Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA Responsibilities
Benefits Administration
Supports processing of enrollments, terminations, and life event changes; ensures accurate and timely updates in HRIS and vendor systems. Runs and reviews transaction audits, file feeds, and error reports; escalates and resolves discrepancies in coordination with vendors and Payroll. Completes periodic regulatory and compliance reporting requirements. Employee & Manager Support
Responds to routine and moderately complex employee inquiries about benefits eligibility, plan provisions, and enrollment processes. Provides retirement estimates and assists employees with retirement transitions. Communicates plan options, policies, and processes clearly to employees and managers. Project & Process Support
Assists in the coordination of annual open enrollment, including supporting system testing, configuration reviews, and communication preparation. Participates in benefits-related projects and initiatives by contributing data, documentation, and administrative support. Identifies opportunities for process improvement and recommends enhancements to improve accuracy and efficiency. Collaboration
Partners with vendors, consultants, and internal stakeholders to ensure smooth benefit plan operations. Supports Accounting/Payroll audits and reconciliations of benefit deductions. May participate in survey submissions and compile internal data to support benchmarking. Knowledge / Skills / Abilities
Knowledge of employee benefits administration and HRIS processes. Proficiency with Microsoft Excel, Word, and other database/reporting tools. Strong analytical skills with the ability to review data, identify errors, resolve issues, and anticipate future process and data challenges. Clear and professional written and verbal communication skills. Strong customer service orientation with the ability to explain complex information in understandable terms. Ability to manage multiple tasks and priorities in a deadline-driven environment. Qualifications
Required
Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience. Four years of applicable experience in HR or benefits administration. Preferred
PeopleSoft or other HRIS/benefits administration system experience. Outsourced health and welfare vendor experience. Master’s degree and/or Certified Employee Benefits Specialist (CEBS) designation. Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation. This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. Physical Requirements
Sitting
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As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA Responsibilities
Benefits Administration
Supports processing of enrollments, terminations, and life event changes; ensures accurate and timely updates in HRIS and vendor systems. Runs and reviews transaction audits, file feeds, and error reports; escalates and resolves discrepancies in coordination with vendors and Payroll. Completes periodic regulatory and compliance reporting requirements. Employee & Manager Support
Responds to routine and moderately complex employee inquiries about benefits eligibility, plan provisions, and enrollment processes. Provides retirement estimates and assists employees with retirement transitions. Communicates plan options, policies, and processes clearly to employees and managers. Project & Process Support
Assists in the coordination of annual open enrollment, including supporting system testing, configuration reviews, and communication preparation. Participates in benefits-related projects and initiatives by contributing data, documentation, and administrative support. Identifies opportunities for process improvement and recommends enhancements to improve accuracy and efficiency. Collaboration
Partners with vendors, consultants, and internal stakeholders to ensure smooth benefit plan operations. Supports Accounting/Payroll audits and reconciliations of benefit deductions. May participate in survey submissions and compile internal data to support benchmarking. Knowledge / Skills / Abilities
Knowledge of employee benefits administration and HRIS processes. Proficiency with Microsoft Excel, Word, and other database/reporting tools. Strong analytical skills with the ability to review data, identify errors, resolve issues, and anticipate future process and data challenges. Clear and professional written and verbal communication skills. Strong customer service orientation with the ability to explain complex information in understandable terms. Ability to manage multiple tasks and priorities in a deadline-driven environment. Qualifications
Required
Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience. Four years of applicable experience in HR or benefits administration. Preferred
PeopleSoft or other HRIS/benefits administration system experience. Outsourced health and welfare vendor experience. Master’s degree and/or Certified Employee Benefits Specialist (CEBS) designation. Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation. This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. Physical Requirements
Sitting
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