Brightstar Lottery
Overview
Temp Lottery Field Service Technician -(Kent, WA) Join to apply for the
Temp Lottery Field Service Technician -(Kent, WA)
role at
Brightstar Lottery . Location: Kent, WA, US, 98032 Requisition ID: 17770 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.
Responsibilities
Responsible for transporting, installing (if applicable), and maintaining Brightstar equipment, replacement parts, tools, and other equipment in an organized and structured manner.
Attend driver training and follow Brightstar's vehicle policy regarding the use and maintenance of company vehicles.
Maintain equipment to promote the continuous operation of Brightstar equipment.
Troubleshoot malfunctioning equipment to restore it to working order in the field. This may include swapping failed equipment, cleaning it, and making minor adjustments to the malfunctioning component.
Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times, problems, details, and resolutions of failures to Dispatch.
Deliver marketing supplies and consumable parts, such as paper, ribbons, and bet slips, and track the inventory of these items.
Deliver basic training to new retailers or refresher/remedial training to retailers performing procedures incorrectly, such as changing paper and ribbon.
Complete primary forms for reporting activities, equipment problems, recommendations for procedure improvements, etc.
Qualifications
High school degree or GED equivalent required.
1 - 2 years of experience in a customer service-related position
1 - 2 years of experience in technical repairs
Must possess a valid driver's license, have a good driving record, and demonstrate the ability to perceive colors correctly.
Physical Requirements: Must be able to climb a ladder, lift and carry equipment weighing up to fifty (50) pounds for a significant distance, sit and drive for prolonged periods, dexterity with tools, and work with moving parts and electrical current. May work at heights (rooftop) and in inclement weather during some installations.
Keys to Success
Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Self-leadership
Compensation and Benefits Brightstar considers a wide range of factors in determining compensation, including background, skills, experience, and work location. Estimated starting compensation range is $29,120 - $52,458. Actual pay may be higher or lower. The Company will comply with local pay requirements and collective bargaining agreements where applicable. Base pay is part of Total Rewards; sales roles may include commissions, others may include discretionary bonuses. We offer a 401(k) plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue
#J-18808-Ljbffr
Temp Lottery Field Service Technician -(Kent, WA) Join to apply for the
Temp Lottery Field Service Technician -(Kent, WA)
role at
Brightstar Lottery . Location: Kent, WA, US, 98032 Requisition ID: 17770 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.
Responsibilities
Responsible for transporting, installing (if applicable), and maintaining Brightstar equipment, replacement parts, tools, and other equipment in an organized and structured manner.
Attend driver training and follow Brightstar's vehicle policy regarding the use and maintenance of company vehicles.
Maintain equipment to promote the continuous operation of Brightstar equipment.
Troubleshoot malfunctioning equipment to restore it to working order in the field. This may include swapping failed equipment, cleaning it, and making minor adjustments to the malfunctioning component.
Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times, problems, details, and resolutions of failures to Dispatch.
Deliver marketing supplies and consumable parts, such as paper, ribbons, and bet slips, and track the inventory of these items.
Deliver basic training to new retailers or refresher/remedial training to retailers performing procedures incorrectly, such as changing paper and ribbon.
Complete primary forms for reporting activities, equipment problems, recommendations for procedure improvements, etc.
Qualifications
High school degree or GED equivalent required.
1 - 2 years of experience in a customer service-related position
1 - 2 years of experience in technical repairs
Must possess a valid driver's license, have a good driving record, and demonstrate the ability to perceive colors correctly.
Physical Requirements: Must be able to climb a ladder, lift and carry equipment weighing up to fifty (50) pounds for a significant distance, sit and drive for prolonged periods, dexterity with tools, and work with moving parts and electrical current. May work at heights (rooftop) and in inclement weather during some installations.
Keys to Success
Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Self-leadership
Compensation and Benefits Brightstar considers a wide range of factors in determining compensation, including background, skills, experience, and work location. Estimated starting compensation range is $29,120 - $52,458. Actual pay may be higher or lower. The Company will comply with local pay requirements and collective bargaining agreements where applicable. Base pay is part of Total Rewards; sales roles may include commissions, others may include discretionary bonuses. We offer a 401(k) plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue
#J-18808-Ljbffr