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CVS Health

Pharmacy Technician

CVS Health, Washington, District of Columbia, us, 20022

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Pharmacy Technician

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CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

Job Overview Within our Retail locations, Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. They help ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely and accurately, and we provide caring service that exceeds patient expectations.

Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. They contribute to a safe and inclusive culture where all people feel valued and empowered.

Responsibilities

Support the pharmacy team in delivering operational and service excellence within the store

Follow pharmacy workflow procedures at each workstation (production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment

Contribute to positive patient experiences by showing empathy and genuine care at pick-up, drive-thru, and over the phone; offer immunizations and other services at the register and over the phone; resolve or escalate patient problems

Complete basic inventory activities as permitted by law and directed by the leadership team (e.g., stocking deliveries, cycle counts, returns-to-stocks, waiting bin inventories)

Contribute to a high-performing team, embrace a growth mindset, and seek opportunities to expand clinical and technical knowledge

Remain flexible for scheduling and business needs; may travel to stores in the market to work shifts as needed

Understand and comply with all relevant laws, regulations, professional standards, and ethical principles; comply with CVS policies to ensure patient safety and privacy

Deliver additional patient health care services (e.g., immunizations, point-of-care testing) where allowable by law and supported by training and certification

Immunization Support (Where Permissible)

Complete licensure and training requirements to obtain Technician Immunizer status for preparing and administering vaccines

Educate patients about vaccines and refer to the Pharmacist-on-duty for vaccination questions

Monitor for adverse reactions and report per public health requirements

Review and collect patient information; track and document for each applicable patient

Monitor and manage vaccine supplies

Required Qualifications

Must comply with state board of pharmacy requirements or laws governing the practice of pharmacy

If the state board does not address a minimum age requirement, must be at least 16 years of age

If the state board does not address a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program

State-level licensure and national certification requirements vary by state

Essential Functions

Regular and predictable attendance, including nights and weekends

Ability to complete required training within designated timeframe

Attention and Focus:

Concentrate on a task over a period of time

Pivot quickly between tasks to meet patient and business needs

Confirm prescription information and label accuracy to ensure patient safety

Customer Service and Team Orientation:

Help people in a friendly manner

Notice and understand patients’ reactions and respond appropriately

Communication Skills:

Interact with patients and colleagues using verbal and written communication

Active listening to understand points being made and ask appropriate questions

Mathematical Reasoning:

Compute days’ supply, total tablets, and bottles needed to fill a prescription

Problem Resolution:

Identify challenging interactions and choose appropriate actions

Physical Demands:

Be mobile, lift, scan, bag items, reach overhead, and stand for extended periods

Fine motor skills for repetitive finger movements and precise handling

Close visual acuity for reading and computer tasks

Occasionally lift up to 20 lbs; frequently lift up to 10 lbs

Receive detailed information through oral communication

Additional tasks as directed by Supervisor or Manager

Preferred Qualifications

1-3 years of experience as a Pharmacy Technician

Experience in a pharmacy, retail, medical, or customer service setting

Ability to work in the home store and across the market to meet business needs

Anticipated Weekly Hours 40

Time Type Full time

Pay Range The Typical Pay Range For This Role Is $18.70 - $27.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on experience, education, geography and other relevant factors.

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address different needs and preferences, including paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more depending on eligibility

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/14/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Industries: Hospitals and Health Care

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