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ADT

Smart Home Consultant

ADT, Columbia, Maryland, United States, 21046

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Company Overview ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we protect and connect families, businesses, and larger commercial customers every day. Our continuous innovation, advanced technology, and strategic partnerships deliver products and services that protect life and valuables—whether at home, at business locations, or on the go. Our mission is clear: we help save lives for a living.

Position Overview As a Smart Home Consultant, you will be a sales solutions expert and brand ambassador for ADT’s 6 million customers. You will answer inquiries, provide technical advice, and demonstrate new products and services. In addition, you will install and activate security and smart‑home products while upselling solutions that best meet the needs of ADT’s residential customers.

Day in the Life

Build relationships between new customers and the ADT brand and product portfolio

Complete in‑home consultation and assessment

Perform installation and activation of equipment—including home security camera, security hardware, and IoT and smart‑home devices

Complete customer onboarding and education of key products and services

Work in a dynamic, collaborative environment with customers and coworkers

Provide solutions by visiting customers at their homes or businesses

Training Program ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best‑in‑class Smart Home Consultant.

Job Requirements

High School diploma or the equivalent

Valid driver’s license

Compensation and Benefits

Hourly pay: $18.70

Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives

Paid $320 per week during the three‑week onboarding program

Company vehicle provided for work use

Base salary plus the potential to earn unlimited commissions and additional pay for completing jobs and exceeding quality standards

Medical, dental, and vision coverage

401(k) with company match

Tuition reimbursement

Short‑ and long‑term disability, life insurance, and well‑being benefits

Paid time off

Company vehicle provided for work use

Base salary plus the potential to earn unlimited commissions and the ability to earn additional pay for completing jobs and exceeding quality standards

Tuition reimbursement

Employee Referral bonuses – when you refer a friend or family members

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more. #J-18808-Ljbffr