Bolton Valley Resort
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ASSISTANT PATROL DIRECTOR
role at
Bolton Valley Resort Job Title:
Assistant Patrol Director Department:
Mountain Operations Reports To:
Patrol Director Position Status:
Seasonal Full-Time/Part-Time FLSA Status:
Non-Exempt Pay Range:
$21-22/hour Date:
September 26, 2025 Job Summary The Assistant Patrol Director supports the Patrol Director in managing ski and bike patrol operations. Responsibilities include assisting with the supervision of patrollers who provide emergency medical services, conduct search and rescue operations, perform lift evacuations, and identify and mitigate hazardous mountain conditions to ensure guest safety. Essential Functions
Responds to on-mountain emergencies and provides medical care Conducts daily trail checks, marking and reporting hazards Engages with guests and staff while in uniform Carries first aid equipment and uses radios properly Maintains skills through ongoing training, including lift evacuation Documents and investigating incidents as directed Promotes snow sport safety and assists with search and rescue In Addition
Supervises 60–70 volunteer patrollers and 15 paid patrollers, including hiring, disciplinary actions, and terminations Leads response to on-mountain emergencies, including backcountry rescues and lift evacuations Identifies and mitigates physical hazards and organizational risks Conducts or oversees investigations of ski area and on-premise accidents as assigned Acts as Patrol Director when needed, providing leadership and oversight of patrol operation Customer Service Expectations Patroller has frequent customer contact while providing services to the customer and representing the resort in uniform. Must be helpful, friendly, courteous and professional in accordance with Bolton’s commitment to providing superior customer service. Qualifications
Valid driver’s license 3-5 years of administrative experience 5-7 years of Mountain Operation experience or ski area operations experience Experience working with state and local permitting officials Experience in the construction field is helpful Enthusiasm for skiing and/or snowboarding Required Knowledge And Skills
Supervisory skills Ability to work well with others, delegate responsibilities, and enforce company rules and regulations. Solid organizational skills, with attention to detail Ability to communicate effectively to coordinate efforts with resort employees in other departments Strong computer skills Knowledge of vehicle maintenance, heavy equipment, compressed air and high pressure/ volume pumps Knowledge of relevant permitting requirements Knowledge of OSHA rules and regulations Budgeting skills Physical and Mental Demands Some desk work involves prolonged periods of sitting and working on a computer and phone. Picking up parts requires prolonged periods of sitting in a car, and lifting up to 50 lbs. Outside work requires prolonged periods of standing and walking on slippery and/or uneven snow or icy surfaces. Stress can result from the demands of deadlines, managing a large staff, and challenging weather conditions. Work Environment This position involves working outside in all weather conditions, including extreme cold, snow, wind and rain, on varied snow surfaces, and requires being on your feet for extended periods of time. Desk work is performed inside in a climate controlled environment. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Bolton Valley is committed to making our work environment more diverse, equitable, and inclusive by never discriminating against race, religion, color of skin, gender, gender identity, sexuality, disabilities, age, national origin, and veteran status when hiring candidates and within our place of work. We believe that a range of lived experiences, voices, and perspectives directly contribute to the success of our team.
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ASSISTANT PATROL DIRECTOR
role at
Bolton Valley Resort Job Title:
Assistant Patrol Director Department:
Mountain Operations Reports To:
Patrol Director Position Status:
Seasonal Full-Time/Part-Time FLSA Status:
Non-Exempt Pay Range:
$21-22/hour Date:
September 26, 2025 Job Summary The Assistant Patrol Director supports the Patrol Director in managing ski and bike patrol operations. Responsibilities include assisting with the supervision of patrollers who provide emergency medical services, conduct search and rescue operations, perform lift evacuations, and identify and mitigate hazardous mountain conditions to ensure guest safety. Essential Functions
Responds to on-mountain emergencies and provides medical care Conducts daily trail checks, marking and reporting hazards Engages with guests and staff while in uniform Carries first aid equipment and uses radios properly Maintains skills through ongoing training, including lift evacuation Documents and investigating incidents as directed Promotes snow sport safety and assists with search and rescue In Addition
Supervises 60–70 volunteer patrollers and 15 paid patrollers, including hiring, disciplinary actions, and terminations Leads response to on-mountain emergencies, including backcountry rescues and lift evacuations Identifies and mitigates physical hazards and organizational risks Conducts or oversees investigations of ski area and on-premise accidents as assigned Acts as Patrol Director when needed, providing leadership and oversight of patrol operation Customer Service Expectations Patroller has frequent customer contact while providing services to the customer and representing the resort in uniform. Must be helpful, friendly, courteous and professional in accordance with Bolton’s commitment to providing superior customer service. Qualifications
Valid driver’s license 3-5 years of administrative experience 5-7 years of Mountain Operation experience or ski area operations experience Experience working with state and local permitting officials Experience in the construction field is helpful Enthusiasm for skiing and/or snowboarding Required Knowledge And Skills
Supervisory skills Ability to work well with others, delegate responsibilities, and enforce company rules and regulations. Solid organizational skills, with attention to detail Ability to communicate effectively to coordinate efforts with resort employees in other departments Strong computer skills Knowledge of vehicle maintenance, heavy equipment, compressed air and high pressure/ volume pumps Knowledge of relevant permitting requirements Knowledge of OSHA rules and regulations Budgeting skills Physical and Mental Demands Some desk work involves prolonged periods of sitting and working on a computer and phone. Picking up parts requires prolonged periods of sitting in a car, and lifting up to 50 lbs. Outside work requires prolonged periods of standing and walking on slippery and/or uneven snow or icy surfaces. Stress can result from the demands of deadlines, managing a large staff, and challenging weather conditions. Work Environment This position involves working outside in all weather conditions, including extreme cold, snow, wind and rain, on varied snow surfaces, and requires being on your feet for extended periods of time. Desk work is performed inside in a climate controlled environment. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Bolton Valley is committed to making our work environment more diverse, equitable, and inclusive by never discriminating against race, religion, color of skin, gender, gender identity, sexuality, disabilities, age, national origin, and veteran status when hiring candidates and within our place of work. We believe that a range of lived experiences, voices, and perspectives directly contribute to the success of our team.
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