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Bolton Valley

Assistant Patrol Director

Bolton Valley, Bolton, Vermont, United States

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Job Title:

Assistant Patrol Director

Department:

Mountain Operations

Reports To:

Patrol Director

Position Status:

Seasonal Full-Time/Part-Time

FLSA Status:

Non-Exempt

Pay Range:

$21-22/hour

Date:

September 26, 2025

Overview Job Summary:

The Assistant Patrol Director supports the Patrol Director in managing ski and bike patrol operations. Responsibilities include assisting with the supervision of patrollers who provide emergency medical services, conduct search and rescue operations, perform lift evacuations, and identify and mitigate hazardous mountain conditions to ensure guest safety.

Responsibilities

Responds to on-mountain emergencies and provides medical care

Conducts daily trail checks, marking and reporting hazards

Engages with guests and staff while in uniform

Carries first aid equipment and uses radios properly

Maintains skills through ongoing training, including lift evacuation

Documents and investigating incidents as directed

Promotes snow sport safety and assists with search and rescue

Supervises 60–70 volunteer patrollers and 15 paid patrollers, including hiring, disciplinary actions, and terminations

Leads response to on-mountain emergencies, including backcountry rescues and lift evacuations

Identifies and mitigates physical hazards and organizational risks

Conducts or oversees investigations of ski area and on-premise accidents as assigned

Acts as Patrol Director when needed, providing leadership and oversight of patrol operation

Note: All Bolton Valley employees are required to perform alternate functions from time to time, both within and outside of their assigned department, particularly during peak periods such as holiday weekends.

Customer Service Expectations: Patroller has frequent customer contact while providing services to the customer and representing the resort in uniform. Must be helpful, friendly, courteous and professional in accordance with Bolton’s commitment to providing superior customer service.

Qualifications

Valid driver’s license

3-5 years of administrative experience

5-7 years of Mountain Operation experience or ski area operations experience

Experience working with state and local permitting officials

Experience in the construction field is helpful

Enthusiasm for skiing and/or snowboarding

Required Knowledge and Skills

Supervisory skills

Ability to work well with others, delegate responsibilities, and enforce company rules and regulations

Solid organizational skills, with attention to detail

Ability to communicate effectively to coordinate efforts with resort employees in other departments

Strong computer skills

Knowledge of vehicle maintenance, heavy equipment, compressed air and high pressure/ volume pumps

Knowledge of relevant permitting requirements

Knowledge of OSHA rules and regulations

Budgeting skills

Physical and Mental Demands Some desk work involves prolonged periods of sitting and working on a computer and phone. Lifting may be required up to 50 lbs. Outside work requires standing and walking on slippery and/or uneven snow or icy surfaces. Stress can result from deadlines, managing a large staff, and challenging weather conditions.

Work Environment This position involves working outside in all weather conditions, including extreme cold, snow, wind and rain, on varied snow surfaces, and requires being on your feet for extended periods. Desk work is performed inside in a climate controlled environment.

Disclaimer: The above statements describe the general nature and level of work performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Bolton Valley is committed to making our work environment more diverse, equitable, and inclusive by never discriminating against race, religion, color of skin, gender, gender identity, sexuality, disabilities, age, national origin, and veteran status when hiring candidates and within our place of work. We believe that a range of lived experiences, voices, and perspectives directly contribute to the success of our team.

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