TRSS
Overview
Employer Industry: Legal Technology and Information Services Why consider this job opportunity
Salary up to $193,700 Flexibility to work remotely for up to 8 weeks per year, promoting work-life balance Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement Opportunities for career development and growth through continuous learning programs Recognition for a culture of inclusion, belonging, and social impact initiatives Engage in meaningful work that supports justice, truth, and transparency globally Responsibilities
Partner with customers to define success and deliver educational activities throughout their lifecycle Develop and share best practices and Customer Success Plans in collaboration with internal teams Monitor customer health by tracking usage data and escalating critical concerns Identify and activate commercial growth opportunities while recommending improvements Leverage technology tools to manage client information, pipeline, and financial forecasts Qualifications
8+ years of professional experience, with a minimum of 3 years in customer success 4-year college degree required; master’s degree or equivalent preferred Experience with Gainsight or Salesforce is a plus Strong business acumen and communication skills for managing customer journeys Ability to travel up to 25% Preferred Qualifications
Experience in SaaS implementations and Enterprise Resource Planning (ERP) applications Familiarity with cloud software solutions and delivery models #LegalTechnology #CustomerSuccess #CareerGrowth #FlexibleWork #InclusionAndBelonging We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Employer Industry: Legal Technology and Information Services Why consider this job opportunity
Salary up to $193,700 Flexibility to work remotely for up to 8 weeks per year, promoting work-life balance Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement Opportunities for career development and growth through continuous learning programs Recognition for a culture of inclusion, belonging, and social impact initiatives Engage in meaningful work that supports justice, truth, and transparency globally Responsibilities
Partner with customers to define success and deliver educational activities throughout their lifecycle Develop and share best practices and Customer Success Plans in collaboration with internal teams Monitor customer health by tracking usage data and escalating critical concerns Identify and activate commercial growth opportunities while recommending improvements Leverage technology tools to manage client information, pipeline, and financial forecasts Qualifications
8+ years of professional experience, with a minimum of 3 years in customer success 4-year college degree required; master’s degree or equivalent preferred Experience with Gainsight or Salesforce is a plus Strong business acumen and communication skills for managing customer journeys Ability to travel up to 25% Preferred Qualifications
Experience in SaaS implementations and Enterprise Resource Planning (ERP) applications Familiarity with cloud software solutions and delivery models #LegalTechnology #CustomerSuccess #CareerGrowth #FlexibleWork #InclusionAndBelonging We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr