TRSS
Employer Industry: Legal and Information Services
Why consider this job opportunity: - Salary up to $193,700 - Flexibility with work-from-anywhere options for up to 8 weeks per year - Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement - Opportunities for career development and growth through continuous learning programs - Award-winning company culture focused on inclusion, belonging, and work-life balance - Chance to make a real-world impact in the pursuit of justice, truth, and transparency
What to Expect (Job Responsibilities): - Partner with customers to define success and deliver educational activities throughout their lifecycle - Develop and share best practices and Customer Success Plans in collaboration with internal teams - Monitor customer health by tracking usage data and escalating critical concerns - Identify commercial growth opportunities and recommend improvements based on customer maturity - Leverage technology tools to manage client information, pipeline, and financial forecasts accurately
What is Required (Qualifications): - 8+ years of professional experience, with a minimum of 3 years in customer success - 4-year college degree required; master’s degree or equivalent preferred - Experience in Global Trade highly preferred - Strong business acumen and communication skills for managing customer journeys and conflict resolution - Ability to travel up to 25%
How to Stand Out (Preferred Qualifications): - Experience with Gainsight, Salesforce, or Pagero - Functional/technical skills in SaaS implementations and Enterprise Resource Planning (ERP) applications - Experience working in and around cloud software solutions and cloud delivery models
#LegalServices #CustomerSuccess #CareerDevelopment #WorkLifeBalance #FlexibleWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity: - Salary up to $193,700 - Flexibility with work-from-anywhere options for up to 8 weeks per year - Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement - Opportunities for career development and growth through continuous learning programs - Award-winning company culture focused on inclusion, belonging, and work-life balance - Chance to make a real-world impact in the pursuit of justice, truth, and transparency
What to Expect (Job Responsibilities): - Partner with customers to define success and deliver educational activities throughout their lifecycle - Develop and share best practices and Customer Success Plans in collaboration with internal teams - Monitor customer health by tracking usage data and escalating critical concerns - Identify commercial growth opportunities and recommend improvements based on customer maturity - Leverage technology tools to manage client information, pipeline, and financial forecasts accurately
What is Required (Qualifications): - 8+ years of professional experience, with a minimum of 3 years in customer success - 4-year college degree required; master’s degree or equivalent preferred - Experience in Global Trade highly preferred - Strong business acumen and communication skills for managing customer journeys and conflict resolution - Ability to travel up to 25%
How to Stand Out (Preferred Qualifications): - Experience with Gainsight, Salesforce, or Pagero - Functional/technical skills in SaaS implementations and Enterprise Resource Planning (ERP) applications - Experience working in and around cloud software solutions and cloud delivery models
#LegalServices #CustomerSuccess #CareerDevelopment #WorkLifeBalance #FlexibleWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr