TRSS
Overview
Employer Industry: Legal and Professional Services
Why consider this job opportunity:
Salary up to $193,700
Flexibility to work from anywhere for up to 8 weeks per year
Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement
Opportunities for career development and skill growth through dedicated programs
Globally recognized for inclusion and belonging, fostering a supportive workplace culture
Chance to make a real-world impact by helping customers pursue justice and transparency
What to Expect (Job Responsibilities):
Partner with customers to define success, deliver educational activities, and track progress toward business outcomes
Monitor customer health by tracking usage data and escalating critical concerns
Identify and activate commercial growth opportunities in collaboration with the commercial team
Ensure customers receive maximum value from their investment, driving retention and growth
Build and present business plans and report on market and competitor activities
What is Required
8+ years of professional experience, with a minimum of 3 years in customer success
4-year college degree required; master’s degree or equivalent preferred
Experience with Gainsight or Salesforce is a plus
Strong business acumen and communication skills to manage customer journeys
Ability to travel up to 25%
How to Stand Out (Preferred Qualifications)
Experience with SaaS implementations and Enterprise Resource Planning (ERP) applications
Familiarity with cloud software solutions and cloud delivery models
#LegalServices #CustomerSuccess #CareerOpportunity #FlexibleWork #CompetitiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity:
Salary up to $193,700
Flexibility to work from anywhere for up to 8 weeks per year
Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement
Opportunities for career development and skill growth through dedicated programs
Globally recognized for inclusion and belonging, fostering a supportive workplace culture
Chance to make a real-world impact by helping customers pursue justice and transparency
What to Expect (Job Responsibilities):
Partner with customers to define success, deliver educational activities, and track progress toward business outcomes
Monitor customer health by tracking usage data and escalating critical concerns
Identify and activate commercial growth opportunities in collaboration with the commercial team
Ensure customers receive maximum value from their investment, driving retention and growth
Build and present business plans and report on market and competitor activities
What is Required
8+ years of professional experience, with a minimum of 3 years in customer success
4-year college degree required; master’s degree or equivalent preferred
Experience with Gainsight or Salesforce is a plus
Strong business acumen and communication skills to manage customer journeys
Ability to travel up to 25%
How to Stand Out (Preferred Qualifications)
Experience with SaaS implementations and Enterprise Resource Planning (ERP) applications
Familiarity with cloud software solutions and cloud delivery models
#LegalServices #CustomerSuccess #CareerOpportunity #FlexibleWork #CompetitiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr