Prosperity Bank
Banking Center Manager (Full Time) - Tulsa, South Memorial
Prosperity Bank, Tulsa, Oklahoma, United States, 74145
Banking Center Manager (Full Time) – Tulsa, OK
Salary: $67,000.00 - $84,000.00 (USD)
Apply through Prosperity Bank's Career Center at
https://www.prosperitybankusa.com/Careers . Applying through any other source may prevent Prosperity from receiving your application.
If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP.
Position Purpose Responsible for directing and administering the operational efforts of the banking center. Ensures that customers are promptly and professionally served, that staff are trained and supervised, and that banking center transactions, expenses and profitability are in line with Bank standards.
Essential Functions and Basic Duties
Supervise work scheduling, workflow and daily routine operations.
Ensure banking center security and adherence to all internal and regulatory procedures.
Maintain weekly logs and complete monthly and quarterly audit requirements.
Provide customer service, assist with New Accounts and teller line operations, and cross-sell Bank services.
Implement changes to established policies and procedures within the banking center.
Maintain proper cash controls; balance all banking center transactions at day‑end and resolve any balancing problems.
Control and handle daily deposits in accordance with established policies and procedures.
Manage daily cash in possession of Tellers and cash on the premises.
Provide leadership through effective objective setting and communication.
Directly supervise lobby and teller staff; determine work methods, assign and review tasks.
Conduct regular meetings with banking center employees to inform, train and discuss areas needing improvement.
Train new employees and conduct cross training, security training, and people development.
Track individual progress, conduct performance appraisals and recommend promotions.
Approve sick leave, vacation, overtime and time sheets for each banking center associate and keep accurate payroll and attendance records.
Ensure that customer requests, complaints and information are handled promptly and that customers are informed of Bank services and policies.
Maintain and project the Bank’s quality reputation and ensure that Banking center operations are well coordinated.
Manage expenses, pursue cost‑saving measures and continually seek ways to improve banking center operations and productivity to meet established goals.
Prepare periodic Banking Center activity reports and make recommendations for improvements.
Ensure that building, grounds, work areas, desks and equipment are properly maintained, including snow and ice removal.
Keep management informed of banking center activities, progress toward objectives and any significant problems.
Fill in and perform duties in banking center positions as needed and attend assigned training sessions to stay current on new operational procedures.
Performance Measurements
Banking center services are delivered efficiently and effectively in accordance with established Bank policies and standards.
Current customer accounts are maintained or expanded and additional accounts are solicited.
Banking center personnel are well trained, efficient and activities are well coordinated.
Required reports and records are accurate and timely.
Management is appropriately informed of area activities and significant problems and suggestions are provided for improved efficiency or effectiveness.
Good working relationships exist with banking center personnel and assistance is provided as needed.
Supervisory Responsibilities
Lead and manage team through training, developing and coaching associates on a consistent basis.
Encourage others to set challenging goals and high standards of performance.
Inspire associates to define new opportunities and continuously improve the organization.
Celebrate and reward significant achievements of associates.
Present logical and persuasive case for proposals and positions.
Assist team in addressing their individual strengths and development needs.
Qualifications
Education:
Associate degree in business or related field, or equivalent combination of training and work experience.
Required Knowledge:
Thorough knowledge of Bank services and products, understanding of related legal and regulatory requirements, familiarity with Branch functions, policies and procedures.
Experience:
Minimum three years related experience in a financial institution, with a minimum of two years supervisory experience.
Skills and Abilities:
Strong interpersonal, leadership and supervisory skills, well organized, attention to detail, ability to maintain an effective workflow, operating related computer applications and business equipment.
Hours:
40 hours per week.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Finance and Sales
Industry Banking
Referrals Referrals increase your chances of interviewing at Prosperity Bank by 2x.
Job Alerts Sign in to set job alerts for “Banking Center Manager” roles.
Location Tulsa, OK
#J-18808-Ljbffr
Apply through Prosperity Bank's Career Center at
https://www.prosperitybankusa.com/Careers . Applying through any other source may prevent Prosperity from receiving your application.
If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP.
Position Purpose Responsible for directing and administering the operational efforts of the banking center. Ensures that customers are promptly and professionally served, that staff are trained and supervised, and that banking center transactions, expenses and profitability are in line with Bank standards.
Essential Functions and Basic Duties
Supervise work scheduling, workflow and daily routine operations.
Ensure banking center security and adherence to all internal and regulatory procedures.
Maintain weekly logs and complete monthly and quarterly audit requirements.
Provide customer service, assist with New Accounts and teller line operations, and cross-sell Bank services.
Implement changes to established policies and procedures within the banking center.
Maintain proper cash controls; balance all banking center transactions at day‑end and resolve any balancing problems.
Control and handle daily deposits in accordance with established policies and procedures.
Manage daily cash in possession of Tellers and cash on the premises.
Provide leadership through effective objective setting and communication.
Directly supervise lobby and teller staff; determine work methods, assign and review tasks.
Conduct regular meetings with banking center employees to inform, train and discuss areas needing improvement.
Train new employees and conduct cross training, security training, and people development.
Track individual progress, conduct performance appraisals and recommend promotions.
Approve sick leave, vacation, overtime and time sheets for each banking center associate and keep accurate payroll and attendance records.
Ensure that customer requests, complaints and information are handled promptly and that customers are informed of Bank services and policies.
Maintain and project the Bank’s quality reputation and ensure that Banking center operations are well coordinated.
Manage expenses, pursue cost‑saving measures and continually seek ways to improve banking center operations and productivity to meet established goals.
Prepare periodic Banking Center activity reports and make recommendations for improvements.
Ensure that building, grounds, work areas, desks and equipment are properly maintained, including snow and ice removal.
Keep management informed of banking center activities, progress toward objectives and any significant problems.
Fill in and perform duties in banking center positions as needed and attend assigned training sessions to stay current on new operational procedures.
Performance Measurements
Banking center services are delivered efficiently and effectively in accordance with established Bank policies and standards.
Current customer accounts are maintained or expanded and additional accounts are solicited.
Banking center personnel are well trained, efficient and activities are well coordinated.
Required reports and records are accurate and timely.
Management is appropriately informed of area activities and significant problems and suggestions are provided for improved efficiency or effectiveness.
Good working relationships exist with banking center personnel and assistance is provided as needed.
Supervisory Responsibilities
Lead and manage team through training, developing and coaching associates on a consistent basis.
Encourage others to set challenging goals and high standards of performance.
Inspire associates to define new opportunities and continuously improve the organization.
Celebrate and reward significant achievements of associates.
Present logical and persuasive case for proposals and positions.
Assist team in addressing their individual strengths and development needs.
Qualifications
Education:
Associate degree in business or related field, or equivalent combination of training and work experience.
Required Knowledge:
Thorough knowledge of Bank services and products, understanding of related legal and regulatory requirements, familiarity with Branch functions, policies and procedures.
Experience:
Minimum three years related experience in a financial institution, with a minimum of two years supervisory experience.
Skills and Abilities:
Strong interpersonal, leadership and supervisory skills, well organized, attention to detail, ability to maintain an effective workflow, operating related computer applications and business equipment.
Hours:
40 hours per week.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Finance and Sales
Industry Banking
Referrals Referrals increase your chances of interviewing at Prosperity Bank by 2x.
Job Alerts Sign in to set job alerts for “Banking Center Manager” roles.
Location Tulsa, OK
#J-18808-Ljbffr