LensCrafters
Overview
Join to apply for the
LensCrafters - Team Lead
role at
LensCrafters . LensCrafters is part of EssilorLuxottica, a global leader in vision care. We are committed to pairing state-of-the-art technology with a personal approach to eye care and to taking care of our team so you can deliver the best experience to customers. Requisition ID: 901978 Store #: 003356 LensCrafters Position:
Full-Time Total Rewards:
Benefits/Incentive Information. See below for details. Our goal is to create a welcoming environment where customers and patients feel our passion for care, and to support you with a comprehensive total rewards package. LensCrafters is part of a global community of over 200,000 employees driving transformation in eyewear and eye care. General Function The Team Lead delivers exceptional customer service and creates value by ensuring customers and patients are delighted. The role supports store success by managing key optical and lab processes and systems to achieve outstanding results. Major Duties and Responsibilities
While working in Retail Ensure the LensCrafters team provides unsurpassed customer service Demonstrate proactive problem-solving, accurate execution, and strong product knowledge Assist customers with selections, provide recommendations, and support sales associates Serve as a responsible alternate store key holder While working in Lab (if applicable) Custom fit glasses and accurately place prescriptions in lenses Collaborate with associates to strengthen knowledge, skills, and certification for foundational product and store processes related to lens and lab technology Ensure finished eyewear meets optical standards and customer requirements Maintain a safe working environment and practice safe procedures Responsible for basic operation, cleaning, and ongoing maintenance of lab tools and systems Basic Qualifications
HS diploma / GED Strong optical & retail experience Knowledge of current optical theory & merchandise Strong communicator & listener Strong interpersonal skills Strong basic math skills Sales skills Problem-solving ability Familiarity with cash registers, computers & calculators Leadership & training experience Edging & mounting experience Basic optics knowledge & optical measurement experience Preferred Qualifications
State licensure (if applicable) and/or ABO Certification in non-licensed states LensCrafters Final Eyewear Inspector Certification LensCrafters Quality, Fitting & Adjusting Program Optical machinery/instruments experience Customer service experience AccuFit Digital Measurement System certification Knowledge of current store merchandise & lens options Employee pay is determined by factors including geography, experience, qualifications, skills and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information, or any other protected characteristic.
#J-18808-Ljbffr
Join to apply for the
LensCrafters - Team Lead
role at
LensCrafters . LensCrafters is part of EssilorLuxottica, a global leader in vision care. We are committed to pairing state-of-the-art technology with a personal approach to eye care and to taking care of our team so you can deliver the best experience to customers. Requisition ID: 901978 Store #: 003356 LensCrafters Position:
Full-Time Total Rewards:
Benefits/Incentive Information. See below for details. Our goal is to create a welcoming environment where customers and patients feel our passion for care, and to support you with a comprehensive total rewards package. LensCrafters is part of a global community of over 200,000 employees driving transformation in eyewear and eye care. General Function The Team Lead delivers exceptional customer service and creates value by ensuring customers and patients are delighted. The role supports store success by managing key optical and lab processes and systems to achieve outstanding results. Major Duties and Responsibilities
While working in Retail Ensure the LensCrafters team provides unsurpassed customer service Demonstrate proactive problem-solving, accurate execution, and strong product knowledge Assist customers with selections, provide recommendations, and support sales associates Serve as a responsible alternate store key holder While working in Lab (if applicable) Custom fit glasses and accurately place prescriptions in lenses Collaborate with associates to strengthen knowledge, skills, and certification for foundational product and store processes related to lens and lab technology Ensure finished eyewear meets optical standards and customer requirements Maintain a safe working environment and practice safe procedures Responsible for basic operation, cleaning, and ongoing maintenance of lab tools and systems Basic Qualifications
HS diploma / GED Strong optical & retail experience Knowledge of current optical theory & merchandise Strong communicator & listener Strong interpersonal skills Strong basic math skills Sales skills Problem-solving ability Familiarity with cash registers, computers & calculators Leadership & training experience Edging & mounting experience Basic optics knowledge & optical measurement experience Preferred Qualifications
State licensure (if applicable) and/or ABO Certification in non-licensed states LensCrafters Final Eyewear Inspector Certification LensCrafters Quality, Fitting & Adjusting Program Optical machinery/instruments experience Customer service experience AccuFit Digital Measurement System certification Knowledge of current store merchandise & lens options Employee pay is determined by factors including geography, experience, qualifications, skills and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information, or any other protected characteristic.
#J-18808-Ljbffr