Alpine Electronics of America, Inc.
Account Manager-GM Business Unit
Alpine Electronics of America, Inc., Auburn Hills, Michigan, United States, 48326
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Account Manager-GM Business Unit
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Alpine Electronics of America, Inc. Alps Alpine, a leading manufacturer of electronic components and automotive infotainment systems, has brought the world numerous “First 1” and “Number 1” products since its founding in 1948. The Alps Alpine Group currently operates 110 bases in 26 countries and regions, supplying roughly 40,000 different products and solutions to around 2,000 companies worldwide. Essential Functions Responsible for ensuring high-level customer satisfaction using CRM techniques and supporting customer scorecard. Quote new business and Design Change Requests (DCR) and coordinate fulfillment of customer requirements with Engineering. Prepare presentation materials for the customer Request for Information (RFI’s) and Request for Proposal (RFP’s). Answer Request for Quotes (RFQs) and determine pricing and lead time for each order. Review, prepare, and achieve the budget. Contract validation against quoted terms and ensuring established customer contracts and NDAs are in place. Manage and support existing customers by meeting all customer quoting requests, completing part pricing evaluations, preparing tooling pricing evaluations, and supporting meetings involving engineering changes and open items. Manage pre-production orders from the customer and order parts from the manufacturing facility to meet customer requirements. Support & participate in Product Planning Meeting (PPM) & Product Design Team (PDT) weekly meetings led by the Project Lead. Provide Sales and Account Management support in the recurring operation meetings. Conduct research for new business opportunities. Responsible for customer collection activities. For non-automotive customers, provide on-site program management services for customers, serving as the primary communication channel and handling all aspects of program management to ensure the completion of each project, reporting requirements, and deadlines. Provide support toward the certification and ensure compliance with the customer's required quality management systems (TISAX, TS16949, IATF, etc.). Non-essential Functions Complete special projects as assigned by management. Implement customer-specific sales forecasting activities. Perform Sales and Account Manager tasks as defined by the assigned market or customer group. Perform other related duties as required. Qualifications EDUCATION/EXPERIENCE AND/OR TRAINING Bachelor’s degree in business or engineering or equivalent experience required Applicable sales application engineering and program management experience required Prior GM Account Manager Experience Required. LICENSES OR CERTIFICATIONS Valid U.S. driver’s license required Valid passport preferred. Knowledge, Skills, And Abilities Broad knowledge of market regulatory, trade, and tax requirements. Problem-Solving Skills Verbal Communication Skills Written Communication and Skills Travel and or overnight stays Support meetings or calls in various time zones.
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Account Manager-GM Business Unit
role at
Alpine Electronics of America, Inc. Alps Alpine, a leading manufacturer of electronic components and automotive infotainment systems, has brought the world numerous “First 1” and “Number 1” products since its founding in 1948. The Alps Alpine Group currently operates 110 bases in 26 countries and regions, supplying roughly 40,000 different products and solutions to around 2,000 companies worldwide. Essential Functions Responsible for ensuring high-level customer satisfaction using CRM techniques and supporting customer scorecard. Quote new business and Design Change Requests (DCR) and coordinate fulfillment of customer requirements with Engineering. Prepare presentation materials for the customer Request for Information (RFI’s) and Request for Proposal (RFP’s). Answer Request for Quotes (RFQs) and determine pricing and lead time for each order. Review, prepare, and achieve the budget. Contract validation against quoted terms and ensuring established customer contracts and NDAs are in place. Manage and support existing customers by meeting all customer quoting requests, completing part pricing evaluations, preparing tooling pricing evaluations, and supporting meetings involving engineering changes and open items. Manage pre-production orders from the customer and order parts from the manufacturing facility to meet customer requirements. Support & participate in Product Planning Meeting (PPM) & Product Design Team (PDT) weekly meetings led by the Project Lead. Provide Sales and Account Management support in the recurring operation meetings. Conduct research for new business opportunities. Responsible for customer collection activities. For non-automotive customers, provide on-site program management services for customers, serving as the primary communication channel and handling all aspects of program management to ensure the completion of each project, reporting requirements, and deadlines. Provide support toward the certification and ensure compliance with the customer's required quality management systems (TISAX, TS16949, IATF, etc.). Non-essential Functions Complete special projects as assigned by management. Implement customer-specific sales forecasting activities. Perform Sales and Account Manager tasks as defined by the assigned market or customer group. Perform other related duties as required. Qualifications EDUCATION/EXPERIENCE AND/OR TRAINING Bachelor’s degree in business or engineering or equivalent experience required Applicable sales application engineering and program management experience required Prior GM Account Manager Experience Required. LICENSES OR CERTIFICATIONS Valid U.S. driver’s license required Valid passport preferred. Knowledge, Skills, And Abilities Broad knowledge of market regulatory, trade, and tax requirements. Problem-Solving Skills Verbal Communication Skills Written Communication and Skills Travel and or overnight stays Support meetings or calls in various time zones.
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