Sunrise of San Rafael
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Care Manager
role at
Sunrise of San Rafael Community Name
Brighton Gardens of Dunwoody Job ID
2025-230298 Job Overview
The Care Manager (Designated Care Manager) is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long‑term care and reminiscence neighborhoods. The Care Manager provides hands‑on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home‑like environment. The role demonstrates Sunrise Senior Living’s mission “to champion quality of life for all seniors” and complies with all applicable laws, regulations, policies, and procedures. Responsibilities
Resident Care
Review, read, notate, and initial Daily Log to document pertinent resident information. Participate in the development and monthly updates of ISPs. Review designated assignments and remain accountable for a designated group of residents during the shift. Observe, report, and document changes in resident condition (skin, behavior, alertness, weight, diet, activity participation). Attend daily Cross‑Over meetings led by the lead care manager. Notify supervisor and resident care director of increased care needs. Respond promptly to security system alerts and resident call bells. Greet guests, families, residents, and team members; answer phone calls courteously. Assist with continence management and ensure proper sanitation of resident suites and community restrooms. Communicate with families as a resource. Promote resident independence, safety, and dignity in accordance with Resident Rights and Sunrise Principles of Service. Assist residents with activities of daily living (ADLs) and encourage participation in activities per the ISP. Engage residents in life‑skill and enrichment activities throughout the day. Maintain a warm, calm, and positive atmosphere. Follow safety regulations, standard care precautions, and hygiene practices. Host and participate in daily resident activities. Risk Management and General Safety
Partner with the community team to ensure compliance with occupational health and safety regulations. Practice safety procedures, including use of PPE, fire extinguishers, SDS, and lockout/tagout. Report all accidents, incidents, unsafe conditions, and hazardous equipment immediately. Keep walkways, cords, carts, and equipment clear of exits and fire hazards. Handle and dispose of blood‑borne pathogens, bodily fluids, infectious waste, sharps, and hazardous materials safely. Report occupational exposures promptly. Store oxygen tanks safely and monitor levels. Housekeeping and Laundry Services
Maintain and clean assigned resident rooms (bed making, trash removal, spot sweeping, mopping). Wash resident laundry as noted in the ISP. Wash and fold dining room linens and napkins. Complete assigned housekeeping tasks and keep common areas tidy. Dining Service
Serve meals in the dining room and assist with set‑up and clean‑up. Promote a pleasant dining experience for residents and guests. Participate in pre‑meal meetings. Follow resident diet orders as indicated on the ISP. Document any changes in resident dining habits. Provide room service delivery as needed. Practice safe food handling in compliance with universal precautions. Specific Responsibilities for the Reminiscence Neighborhood Care Manager
Invite, Encourage, and Assist (IEA) residents in life‑skill and enrichment activities. Encourage residents to attend afternoon social activities. Incorporate “Creating Pleasant Days” into daily routines. Blend multi‑sensory experiences into residents’ days. Participate in monthly letters home and letter‑writing with residents and families. Training and Contributing to Team Success
Participate as a team member and work toward team goals. Demonstrate the Team Member Credo in daily interactions. Commit to serving residents and guests through Sunrise Principles of Service. Engage in employee engagement programs and surveys. Attend regular meetings (Town Hall, Department Team, Cross‑Over, etc.). Complete required training modules and maintain compliance with infection‑control policies. Perform other duties as assigned. Core Competencies
Ability to stay calm and react effectively in difficult situations. Ability to handle multiple priorities. Strong written and verbal communication skills. Organizational and time‑management competence. Good judgment, problem‑solving, and decision‑making skills. Experience and Qualifications
High School diploma/GED (may be required per state/provincial regulations). CPR and First Aid certification as required. Must be at least 18 years of age. Previous experience working with seniors preferred. Desire to serve and care for seniors. Ability to make decisions in the resident’s best interest. Drivers of Sunrise vehicles must sign the driver job description and adhere to safety and regulatory requirements. Benefits
Medical, dental, vision, life, and disability plans. Retirement savings plans. Employee assistance and discount programs. Paid time off, sick time, and holiday pay. myFlexPay – get paid within hours of a shift. Tuition reimbursement. Potential discretionary or non‑discretionary bonuses based on position, performance, and plan eligibility. Pre‑employment Requirements
Employment is conditioned on completing and passing a drug test (excluding marijuana), tuberculosis test, physical evaluation, and any required vaccinations in accordance with applicable laws. Compensation Disclaimer
Selected candidates will be offered competitive compensation based on geographic location, skills, experience, qualifications, and applicable certifications/licenses.
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Care Manager
role at
Sunrise of San Rafael Community Name
Brighton Gardens of Dunwoody Job ID
2025-230298 Job Overview
The Care Manager (Designated Care Manager) is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long‑term care and reminiscence neighborhoods. The Care Manager provides hands‑on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home‑like environment. The role demonstrates Sunrise Senior Living’s mission “to champion quality of life for all seniors” and complies with all applicable laws, regulations, policies, and procedures. Responsibilities
Resident Care
Review, read, notate, and initial Daily Log to document pertinent resident information. Participate in the development and monthly updates of ISPs. Review designated assignments and remain accountable for a designated group of residents during the shift. Observe, report, and document changes in resident condition (skin, behavior, alertness, weight, diet, activity participation). Attend daily Cross‑Over meetings led by the lead care manager. Notify supervisor and resident care director of increased care needs. Respond promptly to security system alerts and resident call bells. Greet guests, families, residents, and team members; answer phone calls courteously. Assist with continence management and ensure proper sanitation of resident suites and community restrooms. Communicate with families as a resource. Promote resident independence, safety, and dignity in accordance with Resident Rights and Sunrise Principles of Service. Assist residents with activities of daily living (ADLs) and encourage participation in activities per the ISP. Engage residents in life‑skill and enrichment activities throughout the day. Maintain a warm, calm, and positive atmosphere. Follow safety regulations, standard care precautions, and hygiene practices. Host and participate in daily resident activities. Risk Management and General Safety
Partner with the community team to ensure compliance with occupational health and safety regulations. Practice safety procedures, including use of PPE, fire extinguishers, SDS, and lockout/tagout. Report all accidents, incidents, unsafe conditions, and hazardous equipment immediately. Keep walkways, cords, carts, and equipment clear of exits and fire hazards. Handle and dispose of blood‑borne pathogens, bodily fluids, infectious waste, sharps, and hazardous materials safely. Report occupational exposures promptly. Store oxygen tanks safely and monitor levels. Housekeeping and Laundry Services
Maintain and clean assigned resident rooms (bed making, trash removal, spot sweeping, mopping). Wash resident laundry as noted in the ISP. Wash and fold dining room linens and napkins. Complete assigned housekeeping tasks and keep common areas tidy. Dining Service
Serve meals in the dining room and assist with set‑up and clean‑up. Promote a pleasant dining experience for residents and guests. Participate in pre‑meal meetings. Follow resident diet orders as indicated on the ISP. Document any changes in resident dining habits. Provide room service delivery as needed. Practice safe food handling in compliance with universal precautions. Specific Responsibilities for the Reminiscence Neighborhood Care Manager
Invite, Encourage, and Assist (IEA) residents in life‑skill and enrichment activities. Encourage residents to attend afternoon social activities. Incorporate “Creating Pleasant Days” into daily routines. Blend multi‑sensory experiences into residents’ days. Participate in monthly letters home and letter‑writing with residents and families. Training and Contributing to Team Success
Participate as a team member and work toward team goals. Demonstrate the Team Member Credo in daily interactions. Commit to serving residents and guests through Sunrise Principles of Service. Engage in employee engagement programs and surveys. Attend regular meetings (Town Hall, Department Team, Cross‑Over, etc.). Complete required training modules and maintain compliance with infection‑control policies. Perform other duties as assigned. Core Competencies
Ability to stay calm and react effectively in difficult situations. Ability to handle multiple priorities. Strong written and verbal communication skills. Organizational and time‑management competence. Good judgment, problem‑solving, and decision‑making skills. Experience and Qualifications
High School diploma/GED (may be required per state/provincial regulations). CPR and First Aid certification as required. Must be at least 18 years of age. Previous experience working with seniors preferred. Desire to serve and care for seniors. Ability to make decisions in the resident’s best interest. Drivers of Sunrise vehicles must sign the driver job description and adhere to safety and regulatory requirements. Benefits
Medical, dental, vision, life, and disability plans. Retirement savings plans. Employee assistance and discount programs. Paid time off, sick time, and holiday pay. myFlexPay – get paid within hours of a shift. Tuition reimbursement. Potential discretionary or non‑discretionary bonuses based on position, performance, and plan eligibility. Pre‑employment Requirements
Employment is conditioned on completing and passing a drug test (excluding marijuana), tuberculosis test, physical evaluation, and any required vaccinations in accordance with applicable laws. Compensation Disclaimer
Selected candidates will be offered competitive compensation based on geographic location, skills, experience, qualifications, and applicable certifications/licenses.
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