Domino Printing Sciences
Customer Service Engineer - Dallas, TX
Domino Printing Sciences, Gurnee, Illinois, United States, 60031
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Customer Service Engineer - Dallas, TX
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Domino Printing Sciences This position is responsible for providing field service for Domino Printing Equipment, managing customer relationships, and contributing to the support team. Location:
Field Based Main Responsibilities: Travel to customer sites, vendors, and Domino offices across the US Provide onsite technical training, diagnose, troubleshoot, and repair equipment Perform preventive maintenance to maximize uptime Offer telephone technical support, including after-hours and weekends Manage customer relationships, focusing on retention and growth Promote Domino products and aftermarket services Collaborate with sales and other departments to deliver value Participate in team meetings and provide effective communication Manage parts inventory accurately Qualifications: Associates degree in electronics or equivalent military experience At least 2 years of related field service experience preferred Valid Driver’s License Skills: Excellent communication and customer management skills Strong problem-solving and analytical skills Time management and organizational skills Ability to work independently and as part of a team Physical Demands:
Light work involving exerting up to 20 pounds of force occasionally, with physical activities like reaching, kneeling, and climbing. Benefits include:
Medical, dental, vision, life insurance, 401(k), bonuses, flexible schedules, and more. Additional Information:
Equal employment opportunity statement, seniority level: Entry level, employment type: Full-time, industry: Printing Services.
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Customer Service Engineer - Dallas, TX
role at
Domino Printing Sciences This position is responsible for providing field service for Domino Printing Equipment, managing customer relationships, and contributing to the support team. Location:
Field Based Main Responsibilities: Travel to customer sites, vendors, and Domino offices across the US Provide onsite technical training, diagnose, troubleshoot, and repair equipment Perform preventive maintenance to maximize uptime Offer telephone technical support, including after-hours and weekends Manage customer relationships, focusing on retention and growth Promote Domino products and aftermarket services Collaborate with sales and other departments to deliver value Participate in team meetings and provide effective communication Manage parts inventory accurately Qualifications: Associates degree in electronics or equivalent military experience At least 2 years of related field service experience preferred Valid Driver’s License Skills: Excellent communication and customer management skills Strong problem-solving and analytical skills Time management and organizational skills Ability to work independently and as part of a team Physical Demands:
Light work involving exerting up to 20 pounds of force occasionally, with physical activities like reaching, kneeling, and climbing. Benefits include:
Medical, dental, vision, life insurance, 401(k), bonuses, flexible schedules, and more. Additional Information:
Equal employment opportunity statement, seniority level: Entry level, employment type: Full-time, industry: Printing Services.
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