TSP
NetApp Storage Resident Consultant Remote
Remote, Texas - 2024-06-14
We seek a NetApp Storage Resident Consultant to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above-and-beyond service experience for every customer in the TSP family.
The best and the brightest work with us, and we strive for every employee to have a sense of belonging. As a minority-owned business, our diverse backgrounds and viewpoints strengthen us. Our people work in and support the technology environments of some of the world’s largest and most well-known brands.
Responsibilities Providing guidance and expertise on IT processes, tools, technologies, and service improvement programs
Recording and developing solutions for complex technology, process, and integration issues, for clients
Leading a team in providing day-to-day technical, project and process support and expertise for internal and external clients
Managing relationships with clients; keeping the management team abreast of client needs
Providing consulting and expertise to analyze and evaluate complex customer solutions on large, technically challenging projects and business strategies
Experience as a liaison between vendor / partner, internal engineering and product management stakeholder
Test and certify new versions and features of ONTAP according to customer requirements
Review existing system configurations and explore areas to consolidate and optimize
Document standard system configurations and processes according to customer requirements
Liaison between storage engineering and storage operations teams : may include support escalations (not to replace SAM functionality), knowledge transfer for new capabilities, collaborate on planning and design phases for operations initiatives (migrations / upgrades / BCP events)
Collaboration with architecture team, feature enhancements and new functionality
Define storage requirements for processes and tasks which may be automated via portal and workflows
Base level scripting to simplify operations for routine manual operations work
Ideal Person Experience deploying and administering NetApp ONTAP – troubleshooting performance issues, using storage management tools
Proficient understanding of NetApp storage concepts and related storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, Metro Cluster, Fabric Pool) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning
A thorough understanding of other components in the infrastructure stack – compute, virtualization, and network
Strong understanding of file storage protocols and technologies (CIFS, NFS)
Working knowledge of monitoring platforms, WANs, backup and disaster recovery platforms
Infrastructure design, build, deployment and disaster recovery planning
Proficient in designing system upgrades / in system replacements of FAS hardware clusters
Experience in using and creating automation including PowerShell / Python scripts, Ansible Playbooks, and Terraform would be highly regarded
Experience in these storage technologies would be highly regarded : VAST, Oracle ZFS, Cloud Insights, Datadobi
Experience working in a regulated industry and navigating compliant processes
Additional Information View our benefits information :
Candidates must be authorized to work in the United States
We Are TSP TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.
We create great customer experiences by saving you time and money. We’re driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don’t manufacture devices or sell software — our product is our people.
TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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We seek a NetApp Storage Resident Consultant to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above-and-beyond service experience for every customer in the TSP family.
The best and the brightest work with us, and we strive for every employee to have a sense of belonging. As a minority-owned business, our diverse backgrounds and viewpoints strengthen us. Our people work in and support the technology environments of some of the world’s largest and most well-known brands.
Responsibilities Providing guidance and expertise on IT processes, tools, technologies, and service improvement programs
Recording and developing solutions for complex technology, process, and integration issues, for clients
Leading a team in providing day-to-day technical, project and process support and expertise for internal and external clients
Managing relationships with clients; keeping the management team abreast of client needs
Providing consulting and expertise to analyze and evaluate complex customer solutions on large, technically challenging projects and business strategies
Experience as a liaison between vendor / partner, internal engineering and product management stakeholder
Test and certify new versions and features of ONTAP according to customer requirements
Review existing system configurations and explore areas to consolidate and optimize
Document standard system configurations and processes according to customer requirements
Liaison between storage engineering and storage operations teams : may include support escalations (not to replace SAM functionality), knowledge transfer for new capabilities, collaborate on planning and design phases for operations initiatives (migrations / upgrades / BCP events)
Collaboration with architecture team, feature enhancements and new functionality
Define storage requirements for processes and tasks which may be automated via portal and workflows
Base level scripting to simplify operations for routine manual operations work
Ideal Person Experience deploying and administering NetApp ONTAP – troubleshooting performance issues, using storage management tools
Proficient understanding of NetApp storage concepts and related storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, Metro Cluster, Fabric Pool) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning
A thorough understanding of other components in the infrastructure stack – compute, virtualization, and network
Strong understanding of file storage protocols and technologies (CIFS, NFS)
Working knowledge of monitoring platforms, WANs, backup and disaster recovery platforms
Infrastructure design, build, deployment and disaster recovery planning
Proficient in designing system upgrades / in system replacements of FAS hardware clusters
Experience in using and creating automation including PowerShell / Python scripts, Ansible Playbooks, and Terraform would be highly regarded
Experience in these storage technologies would be highly regarded : VAST, Oracle ZFS, Cloud Insights, Datadobi
Experience working in a regulated industry and navigating compliant processes
Additional Information View our benefits information :
Candidates must be authorized to work in the United States
We Are TSP TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.
We create great customer experiences by saving you time and money. We’re driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don’t manufacture devices or sell software — our product is our people.
TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr