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CVS Health

Pharmacy Manager

CVS Health, New Milford, New Jersey, us, 07646

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. We do it all with heart, each and every day.

Job Purpose And Summary

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.

As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines.

The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to:

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices

Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members

Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation

Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same

Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize

Supporting effective management of pharmacy inventory by following—all inventory best practices, with a special focus on protecting cold chain products

Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure

Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times; escalating issues or concerns as needed

Partnership with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues and ensuring training for licensure

Overseeing Staff Pharmacists and District Support Pharmacists (where applicable), managing performance and delivering annual reviews

Maintaining a flexible schedule to meet business needs and contribute to a safe, inclusive, and engaging team dynamic

Reviewing business reporting for operational insights and developing action plans to improve workflow, service, patient care, and compliance

Establishing a culture of safety, empowerment, and inclusion; encouraging feedback and taking appropriate action

Maintaining relevant clinical and technical skills and pursuing opportunities to expand knowledge to better support patients

Supporting access to care and improving patient outcomes through pharmacist-delivered clinical care where permissible (e.g., testing and prescribing services)

Understanding and complying with all applicable laws, regulations, professional standards, and CVS Health policies; protecting patient privacy and security

Required Qualifications

Active Pharmacist License in the state where the Store is located

Active National Provider Identifier (NPI)

Not on the DEA Excluded Parties list

1-2 years of experience as a Pharmacist

Essential Functions

Regular and predictable attendance, including nights and weekends

Ability to complete required training within designated timeframe

Attention and Focus: concentrate on tasks; pivot quickly to meet patient and business needs; ensure prescription information and labeling accuracy

Customer Service and Team Orientation: proactively help people with a friendly demeanor; respond to patient reactions appropriately

Communication Skills: verbal and written communication with patients and colleagues; active listening

Mathematical Reasoning: determine quantities, days supply, and related calculations

Problem Resolution: address challenging interactions and choose appropriate actions

Physical Demands: mobility, lifting, reaching, manual dexterity, fine motor skills, visual acuity

Team Management and Leadership: lead by example, delegate, motivate, coach, and address performance; adapt to changing circumstances

Other tasks as directed by Supervisor or Manager

Preferred Qualifications

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program

3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting

Ability to work in the home store and across the market as needed

Anticipated Weekly Hours

36.5

Time Type

Full time

Pay Range

This role typically pays between $65.00 and $82.00 per hour

Pay offers are based on experience, education, geography and other factors. Eligible for CVS Health bonus or incentive programs in addition to base pay.

Our people fuel our future. We foster a workplace where every colleague feels valued and that they belong.

Benefits

Affordable medical plan options, a 401(k) plan (including matching contributions), and an employee stock purchase plan

No-cost programs for wellness, tobacco cessation, weight management, confidential counseling and financial coaching

Paid time off, flexible schedules, family leave, dependent care resources, wellness programs, tuition assistance, retiree medical access and additional benefits where eligible

For more information, visit CVS Health benefits page. Applications close on 11/10/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

Note: Referrals may increase interview chances.

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