SoftwareONE Deutschland GmbH
Digital Sales Account Manager (Hunter)
SoftwareONE Deutschland GmbH, Nashville, Tennessee, United States
Why SoftwareOne?
For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location. What you should know about us: Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareOne successful. Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond every day. Our culture is unique, and having the right people and empowering them to succeed is the absolute key to our success. - Patrick Winter, Founder. What we expect from our employees: Success at SoftwareOne is defined by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and focused on delivering world-class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers high Employee Satisfaction. We are Humble, demonstrate integrity, avoid politics, and operate with discipline while being able to work at speed in a global economy. We are committed to an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. The role Job Summary As a Digital Sales Account Manager (Hunter), your primary goal is to identify and convert existing accounts into Cloud Service Provider (CSP) customers with the longer-term objective of identifying net new logos for SoftwareOne. You will leverage your sales expertise to uncover new opportunities within these accounts, drive customer engagement, and achieve sales targets. This position is located on-site in Nashville, TN. Role & Responsibilities Account Hunting:
Proactively identify and pursue opportunities within existing accounts to uncover unmet needs and present new SoftwareOne solutions. Collaborate with account managers and presales teams to convert opportunities into new sales. Develop and execute strategic account plans to maximize revenue growth and customer retention. Customer Engagement:
Cultivate and maintain strong relationships with key stakeholders within existing accounts. Regularly engage with clients to understand their evolving needs and present tailored CSP solutions. Sales Strategy Execution:
Implement targeted sales campaigns to convert existing accounts to CSP customers. Leverage data-driven insights to identify upsell and cross-sell opportunities within assigned accounts. Track and manage opportunities within CRM systems to ensure timely follow-up and deal closure. Service Delivery Excellence:
Serve as the primary point of contact for CSP-related inquiries and requests from assigned accounts. Coordinate with internal teams to ensure seamless service delivery and address client needs promptly. Performance Analysis and Reporting:
Monitor key metrics related to account conversions, customer engagement, and revenue growth. Analyze data trends to identify areas for improvement and optimize sales strategies. Client Advocacy:
Represent client interests to internal teammates, acting as a trusted advocate. Promote client success stories and best practices to inspire confidence and drive referrals. Organizational Alignment The Digital Sales AM (Hunter) reports to the Digital Sales Director, AM Hunters. Ensure alignment with sales strategies to drive new business acquisition and expansion within the SME customer segment. Foster collaboration with Pre-Sales teams to ensure flawless customer engagement and successful outcomes. Success Criteria Number of new business opportunities generated within existing accounts Conversion rates of opportunities to sales Overall revenue growth from the existing customer base What we offer Generous pay with bonus structure Independent environment where you are empowered to make decisions Substantial benefits package includes: Full medical, dental, and vision coverage with strong employer contributions Optional voluntary coverages (Pets, Identity Theft Protection, Accident & Critical Illness) 401k with employer matching 50% up to the first 10% of contributions Wellness plan with premium credits and employer contributions toward a savings plan Access to EAP and concierge services Pre-paid legal at no cost Extensive time off, including holidays, floating holidays, your birthday off, volunteer day, and discretionary time off Employee stock purchase plan and ongoing learning and development opportunities Tuition reimbursement Milwaukee-office: company-paid parking Winning culture, inclusive environment, and a remote-friendly organization As a culture-first organization, we value in-person collaboration and come together for at least 4 days for collaboration, support, and fun. What we need to see from you What you offer Located in Nashville, TN (or willingness to relocate) 2-3+ years of sales experience with proven ability to hunt within existing accounts as well as net new logos Knowledge of SoftwareOne’s service offerings with the ability to articulate the advantages of converting Enterprise Agreements (EAs) to CSPs Strong verbal communication and negotiation Customer onboarding and handling Relationship building Resilience and ability to handle rejection Experience with CRM systems is a bonus Key Sales Competencies & Behaviors (Generating Opportunities, Understanding Client Needs, Developing Relationships, Delivering Value Propositions, Overcoming Objections, Teaching & Advising, Navigating the Deal) demonstrated through the Company’s Competency Assessment The preceding job profile is a general description and not a comprehensive inventory of duties. Additional duties may be assigned and may change. We are not able to consider candidates residing in the state of Hawaii currently. Job Function: Sales
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For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location. What you should know about us: Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareOne successful. Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond every day. Our culture is unique, and having the right people and empowering them to succeed is the absolute key to our success. - Patrick Winter, Founder. What we expect from our employees: Success at SoftwareOne is defined by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and focused on delivering world-class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers high Employee Satisfaction. We are Humble, demonstrate integrity, avoid politics, and operate with discipline while being able to work at speed in a global economy. We are committed to an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. The role Job Summary As a Digital Sales Account Manager (Hunter), your primary goal is to identify and convert existing accounts into Cloud Service Provider (CSP) customers with the longer-term objective of identifying net new logos for SoftwareOne. You will leverage your sales expertise to uncover new opportunities within these accounts, drive customer engagement, and achieve sales targets. This position is located on-site in Nashville, TN. Role & Responsibilities Account Hunting:
Proactively identify and pursue opportunities within existing accounts to uncover unmet needs and present new SoftwareOne solutions. Collaborate with account managers and presales teams to convert opportunities into new sales. Develop and execute strategic account plans to maximize revenue growth and customer retention. Customer Engagement:
Cultivate and maintain strong relationships with key stakeholders within existing accounts. Regularly engage with clients to understand their evolving needs and present tailored CSP solutions. Sales Strategy Execution:
Implement targeted sales campaigns to convert existing accounts to CSP customers. Leverage data-driven insights to identify upsell and cross-sell opportunities within assigned accounts. Track and manage opportunities within CRM systems to ensure timely follow-up and deal closure. Service Delivery Excellence:
Serve as the primary point of contact for CSP-related inquiries and requests from assigned accounts. Coordinate with internal teams to ensure seamless service delivery and address client needs promptly. Performance Analysis and Reporting:
Monitor key metrics related to account conversions, customer engagement, and revenue growth. Analyze data trends to identify areas for improvement and optimize sales strategies. Client Advocacy:
Represent client interests to internal teammates, acting as a trusted advocate. Promote client success stories and best practices to inspire confidence and drive referrals. Organizational Alignment The Digital Sales AM (Hunter) reports to the Digital Sales Director, AM Hunters. Ensure alignment with sales strategies to drive new business acquisition and expansion within the SME customer segment. Foster collaboration with Pre-Sales teams to ensure flawless customer engagement and successful outcomes. Success Criteria Number of new business opportunities generated within existing accounts Conversion rates of opportunities to sales Overall revenue growth from the existing customer base What we offer Generous pay with bonus structure Independent environment where you are empowered to make decisions Substantial benefits package includes: Full medical, dental, and vision coverage with strong employer contributions Optional voluntary coverages (Pets, Identity Theft Protection, Accident & Critical Illness) 401k with employer matching 50% up to the first 10% of contributions Wellness plan with premium credits and employer contributions toward a savings plan Access to EAP and concierge services Pre-paid legal at no cost Extensive time off, including holidays, floating holidays, your birthday off, volunteer day, and discretionary time off Employee stock purchase plan and ongoing learning and development opportunities Tuition reimbursement Milwaukee-office: company-paid parking Winning culture, inclusive environment, and a remote-friendly organization As a culture-first organization, we value in-person collaboration and come together for at least 4 days for collaboration, support, and fun. What we need to see from you What you offer Located in Nashville, TN (or willingness to relocate) 2-3+ years of sales experience with proven ability to hunt within existing accounts as well as net new logos Knowledge of SoftwareOne’s service offerings with the ability to articulate the advantages of converting Enterprise Agreements (EAs) to CSPs Strong verbal communication and negotiation Customer onboarding and handling Relationship building Resilience and ability to handle rejection Experience with CRM systems is a bonus Key Sales Competencies & Behaviors (Generating Opportunities, Understanding Client Needs, Developing Relationships, Delivering Value Propositions, Overcoming Objections, Teaching & Advising, Navigating the Deal) demonstrated through the Company’s Competency Assessment The preceding job profile is a general description and not a comprehensive inventory of duties. Additional duties may be assigned and may change. We are not able to consider candidates residing in the state of Hawaii currently. Job Function: Sales
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