Database Administrator

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first‑generation and lower‑income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land‑grant Universities, UNCG is a community‑engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit The Information Technology Services ( ITS ) Banner ERP and Database Administration team within the Enterprise Applications organization consists of highly skilled DBA professionals responsible for architecture, administration, integration, automation and oversight of key University data systems, including Banner ERP and its components (such as ODS , Banner 9 Admin Pages or Workflow), along with other related or integrated systems such as Degree Works, Ellucian Workflow and Ellucian Ethos platform configuration. Position Summary This position reports to the Manager of Core ERP Services and serves as a Senior ERP /Database Administrator in support of UNCG’s Enterprise database platforms. This position is responsible for delivering high performance, high availability, and high stability ERP systems and other database infrastructure to our clients by troubleshooting, tuning and configuring UNCG’s ERP /Database technology stack including Weblogic server, Tomcat application server, Linux operating system, Oracle database server, and MS‑SQL. Specifically, the Senior ERP /Database is responsible for: Database and application installation, configuration and maintenance according to established best practices. Develop and implement data security and backup, recovery strategies, and database cloning. Off‑Site Disaster Recovery infrastructure and performing test practices to ensure Business Continuity. Implement information. Automation scripting for common and complex repeatable tasks across supported technology stack. Proactive monitoring of database performance, troubleshoot issues, and implement tuning strategies to optimize performance. Process release management change requests. Maintain Enterprise data systems security, adhere to database security best practices, including implementing Quarterly Oracle Critical Patch Updates. Provide mentoring for junior DBAs and guidance on best practices for database management and optimization. Provide technical assistance to development staff. Provide technical resource expertise for detailed planning information to project managers and other technical resources to assist in planning of requests. Publish, improve and maintain technical and non‑technical documentation along with processes and procedures. Engage in continuous learning and adoption of new concerts, technologies and problem‑solving techniques. Participate in after hours on‑call process. Minimum Qualifications Bachelor’s degree in Computer Science, Computer Information Systems, Computer Engineering, Math, or Engineering or related technical degree from an appropriately accredited institution and two years of experience in business application consulting or development; or equivalent combination of education and experience. Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Special Instructions to Applicants Recruitment Range Recruitment Range Salary commensurate with experience Org #-Department Job Open Date Job Open Date 09/11/2025 For Best Consideration Date For Best Consideration Date 09/15/2025 Job Close Date Open Until Filled Yes FTE FTE 1.000 Type of Appointment Type of Appointment Permanent If time‑limited, please specify end date for appointment. Number of Months per Year Number of Months per Year 12 FLSA FLSA Exempt Key Responsibilities

Percentage Of Time 50 Oracle Cloud database administration and delivery of high performance/high availability enterprise services to support the administrative, academic and technical solutions that rely on the Oracle database environment. Day‑to‑day support and database administration of UNCG’s Oracle and MS‑SQL database services. Requires technical skills of an Oracle cloud database architect to lead the planning, implementation and maintenance of enterprise services. Serves as lead architect in providing cloud database monitoring and performance tuning software required for business continuity of the University’s digital assets. Serves as lead architect in providing highly available Oracle cloud database and Oracle applications for enterprise applications, including disaster recovery planning. Ensure optimal performance of Oracle cloud database, including the Banner and ODS databases, proper security, integrity, and recovery of the data. Delivering break/fix and support incident management and resolution in accordance with established SLA requirements. Monitor database availability and overall functionality, monitor the database backups daily. Coordinate team applying regular patches and updates and assuring compliance with security standards. Knowledge sharing and training within the team. Percentage Of Time 25 ERP Administration and Delivery Support of UNCG’s ERP , its integrated applications, and other mission critical integrated services. Ensure optimal performance of ERP integrations, proper security, integrity, and recovery of the data. Work with ITS Release Management within the ITS Office of Planning and Execution to ensure proper scheduling and communications of implementations, updates, patching, and other maintenance. Provide technical support for in‑house development teams. Establish and implement new functional‑based ERP middle tier services as identified and required. Other duties as assigned. Percentage Of Time 20 Professional development and consulting Maintain technical expertise in Oracle and Oracle cloud database management to enable leadership of highly technical staff. Work with other ITS units and external clients to develop support strategies for databases and applications. Consult with clients on technical solutions to maintain architectural consistency and security across all university digital assets. Collaborate with other universities to find technical solutions that are cost effective and efficient. Percentage Of Time 5 Divisional policies, Procedures and job requirements Follow all Divisional policies and procedures as they relate to your job. Adhere to the Divisional defined requirements as they relate to your job responsibilities regarding SLA’s, Security, and Asset Management. ADA Checklist

R for Rare (0‑30%), O for Occasional (30‑60%), F for Frequent (60‑90%), C for Constant (90‑100%). Physical Effort Hand Movement‑Repetitive Motions – f, Reading – f, Writing – f, Hearing – f, Talking – f, Sitting – f Work Environment Inside – c Required Documents

Resume/CV Cover Letter List of References Optional Documents

Reference Letter 1 Reference Letter 2 Reference Letter 3 Supplemental Questions

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